Guy Ayika | Freelancer Resume

Guy AYIKA Brussels, Belgium PROFILE Results-driven Operations & Project Manager with over 27 years of experience in technology leadership, IT governance, risk management, ﬁnancial oversight, and strategic execution. Proven expertise in aligning IT and business strategies, optimizing operations processes, and mentoring project teams to drive operational excellence. Adept at stakeholder communication, data reporting frameworks, and ensuring regulatory compliance in FinTech, Digital Identity, and Secure Transactions industries. SKILLS • • • • • Governance & Compliance: ISO 27001, PCI-DSS, eIDAS audits, project governance, regulatory compliance. IT Strategy & Digital Transformation: Roadmap development, technology adoption, enterprise architecture. Risk & Continuity Management: Business resilience, crisis management, security frameworks. Stakeholder & Executive Relations: Vendor management, board presentations, contract negotiations. Operational Excellence: Process automation, business intelligence, data analytics. EMPLOYMENT HISTORY Managing Director | TONNJES SVIC (Cotonou, Benin) May 2022 – Present Leading the Benin subsidiary of TÖNNJES INTERNATIONAL GROUP GmbH, a global market leader in secure vehicle identiﬁcation. • Secured strategic public tenders to expand business operations. • Negotiated contracts aligning with board objectives. • Optimised ﬁnancial strategy and bid processes. Skills: Strategic Planning | Contract Negotiation | Risk & Compliance | Project Management | Business Growth Operations Manager | Belgian Mobile ID (Brussels, Belgium) Feb 2017 - Sep 2023 Belgium's leading digital identity solution provider for secure authentication and electronic document signing. • Designed & implemented business processes to improve resilience. • Negotiated service contracts with Belgium's top 4 banks. • Developed executive dashboards for data analytics and reporting (internal and external). • Spearheaded ISO 27001 and EU eIDAS operational audits for compliance. • Contribute to expand the digital identity solutions to 13 EU countries, increasing proﬁt by €1.6M (2023). Skills: Digital Identity | Operations & Service Management | Data Analytics | Process Optimization | Contract Negotiation Operations Manager | Bancontact Payconiq Company (Brussels, Belgium) Aug 2015 - Jun 2017 Leading electronic payments scheme provider in Belgium. • Managed the availability and performance of Bancontact’s digital payment infrastructure. • Optimized internal processes to enhance eciciency for suppliers and stakeholders. • Oversaw contract lifecycle, service-level management, and PCI-DSS compliance. • Led crisis management strategies to maintain seamless business continuity. • Contributed to growing Bancontact's user base to 4M+ users, securing a 60% eCommerce market share (2019). Skills: Digital Payment Systems | Operations Management | Continuity management | Compliance Program stream leader | BNP Paribas Fortis (Brussels, Belgium) | Belgium's largest bank providing ﬁnancial services to individuals and SMEs. • Implemented operational processes ensuring smooth project go-live. • Reviewed and optimized credit/debit card production & fraud management. • Implemented PCI-DSS & PCI-PIN security measures to strengthen compliance. Jul 2013 - Sep 2015 Skills: Program management | Process Optimization | Continuity Management Head of Infra & Operations | Borderlinx Europe (Brussels, Belgium) | May 2008 - Apr 2013 Market leader in cross-border eCommerce (acquired by Webinterpret in 2018). • Designed and enforced security policies, achieving PCI-DSS compliance. • Led the design of a secure private cloud infrastructure. • Managed integration with payment gateways (Adyen, Alipay, PayPal, MasterCard, etc.). • Implemented business intelligence tools (Talend, Tableau, QlikView). Skills: Enterprise Architecture | Data Analytics | Payment Processing | PCI-DSS Compliance Senior Project Manager | Alten Belgium (Brussels, Belgium) | Engineering & IT consulting ﬁrm. Led major projects across multiple industries. • IT Project Manager at RIZIC-INAMI (2007 - 2008) • IT Audit projects at Paradigm (CIRB) (2006 - 2007) • Oversaw and coordinated releases at Orange Belgium (2003 - 2006) • Infrastructure engineering & IT projects at Carrefour (2001 - 2003). • Handled infrastructure engineering and IT projects at UCB (1997 - 2001) Jul 2001 - Apr 2008 Skills: IT Transformation | Business Consulting | Project Management | Process Optimization EDUCATION • • Executive Master in IT Management - Solvay Brussels School of Economics & Management (SBS-EM) -) Master of Science in Computer Science - Université Libre de Bruxelles (ULB) -) CERTIFICATIONS • • • • • ITIL V3 Foundation (RN:-) - Exin COBIT 5 - SBS-EM International Professional Practices Framework - SBS-EM Microsoft Azure Fundamentals - Microsoft Qlik Sense & QlikView developer - Sword Technologies LANGUAGES • • • French: Native English: Fluent Dutch: Basic proﬁciency