Gunjan Bhatnagar

Gunjan Bhatnagar Cell - -, Email -- Summary: A Certified ScrumMaster® (CSM) from Scrum Alliance with over 9 years of experience working in the areas of Business Analysis, Software Quality Assurance analyst in Banking, Financial Services, CRM and Retail E-commerce domains. Expertise in working as Product Owner & Scrum Master on Agile based projects Experience in all aspects of the Software Development Life Cycle (SDLC), system testing techniques and Waterfall, RUP and Agile methodologies and Scrum technique. Proficiency and detailed knowledge in creating Test Plans, Test Scripts, Use Cases, Sequence Diagrams, State Charts, Activity Diagrams. Extensive experience in backlog grooming, story prioritization, UAT and facilitating sprint demo for stakeholders Experience in conducting Sprint Ceremonies like Sprint planning, Daily scrum, Review and Retrospective Experience in Black box Testing, System Integration Testing, Regression Testing, Sanity Testing, Functional Testing, Automation and End to End Testing. Expertise in creating Test Strategy, Test Plan, Test scenario, designing manual Test cases, automated test scripts, RCA Analysis, Testing Metrics and Traceability Matrix for defined business processes. Expertise in interacting with stakeholders for requirement elicitation, converting requirements into details specification documents (BRD/FRDs), managing change, identifying and resolving issues/ risks Expertise in creating requirement artifacts such as backlog, user stories, acceptance criteria, traceability matrices & requirement workflows Experience in creating wireframes and UX prototypes for consumer oriented products Strong facilitation skills in Use Case walkthroughs, requirements elicitation sessions, and Change Control Board (CCB) meetings. Proficient in creating screen mock-ups, User Interface/Graphic User Interface (UI/GUI), context diagrams, business process flows, and in developing Use Case Diagrams, Behavior Diagrams (Sequence Diagrams and Activity Diagrams) based on the UML Methodology. Experience in Defect Management System, Software Quality Assurance, Establishing Test Standards, Guidelines, Procedures, Test Execution, Documenting and analyzing Test results. Strong analytical, organizational & problem solving skills with ability to quickly understand client’s business needs Research-oriented, motivated, proactive, self-starter with strong business and interpersonal skills Excellent communication skills, documentation skills, team problem solving ability, analytical, meet stringent deadlines and programming skills in high speed, quality conscious, multi-tasked environment. Technical Skills: Programming Languages: .NET Framework 2.0, Java VB.NET, C#, HTML Software: Visual Studio 2008/2005, ASP.NET, XML, Web Service, SSIS Version Control: VSS Databases: SQL Server 2005/2000 Tools: Quality Center HP ALM, QTP , WordPress, Service Now, CMDB, ILM, Quality Center, Visio, MPP, JIRA, HipChat, Rally, Microsoft office suite of apps, Google suite of apps, UML, Lucid Charts, SharePoint, Mind maps Operation System: Windows 2000 /XP / 7/ 2008 Work Experience: Independent Consultant – New Jersey, US Apr ’18 - Present Role - Sr. Business Analyst Project: Multiple Projects Company – Best Innovation Group Project - New Mobile App Development The client was interested in developing a new mobile platform to trade Gold using cryptocurrency. This would work similar to Bitcoin, Ethereum etc. Responsibilities: Requirement Elicitation from business stakeholders Interfaced with the client as part of requirements gathering and elicitation to finalize the project scope Performed business impact analysis of proposed projects processes and gap analysis for new functionality requirements, as well as prioritizing them based on actual business. Create Epic, user story, defect and business requirement in JIRA Design user stories and use cases based on stakeholder inputs Act as a liaison between the business organization, Scrum team & senior management Identified all necessary Business and System Use Cases from requirements, created UML diagrams including Use Case Diagrams and Sequence Diagrams To work with UX team to develop wireframes & prototypes Reviewed and assisted the design team in coming up with UI Screen Mockups for the proposed new UI prototype Participate in Sprint ceremonies like Sprint planning, Daily scrum, Review and Retrospective To create & groom backlog, user stories & acceptance criteria using JIRA & Rally To lead User Acceptance Testing efforts and obtain sign off from business Conduct Product Demo after each sprint, to gather Client feedback and to ensure successful product delivery Understand the challenges and perform market analysis to recommend leading industry solutions Company – CEREBRA Consulting Inc. Project - Response to Business Analysis RFP This ongoing project deals in creating multiple business analysis artifacts based on diverse business requirements. The project focuses on enabling the sales of IT services by creating a more robust Business /Operational process and IT infrastructure. Responsibilities: Provide a technical proposal related to business analysis services Authored Business requirements document and System Specifications encompassing Functional and Non-functional requirements. Prepare Daily and weekly status reports for business stakeholders Create documents for Process mapping, requirement planning and gathering, testing and training Create template for traceability matrix, defect tracker Create template for weekly Status and quarterly Performance reports Project planning using PERT to provide project effort and timeline for different activities Build a case study for the AS-IS and TO-BE state description of the RFP issuer's system Perform Gap analysis for the current and future state of the system Company – Hay House, Inc. Project - Radio Reporting Time tracking tool The Client needed a dynamic reporting mechanism to track and manage resource utilization with time reporting features. Based on the weekly time reports, the requirement is to come up with a tool that can track time and generate reports when needed on time spent on various project related activities. Responsibilities: Understand requirements from stakeholders and create use case scenarios Perform gap analysis & Rules mapping for As-Is and To-Be implementation Understand and analyze business rules to create new validations Create user stories in JIRA for all user requirements Create time tracker using advanced excel based functions and macros Involved in JAD sessions for resolving issues involving data processing, user interface and downstream systems interactions. Conduct requirement demo with stakeholders to obtain sign-off Actively facilitated complete SIT process with Vendor as well front end and downstream systems – creating SIT schedules, testing guidelines, managing feedback, follow-up, and resolving open issues. Involved in managing the defect lifecycle - conducting daily defect tracking meeting, reporting and reviewing the defects, assigning the open defects to developers, and re-testing the fixed defects Reviewed and assisted the design team in coming up with UI Screen Mockups for the proposed new UI prototype. Hooptale.com Feb ’14 - Mar ‘18 Role – Business Analyst This start up deals in serving Educational content related on range of topics selected from walks of general learning, social life, business and lifestyle. The project involved working on a POC and to create a new website with all supported infrastructure. Responsibilities: Requirement analysis and work with Business stakeholders to elicit requirements Performed GAP analysis by creating AS-IS and TO-BE documents to identify the potentials of the improved system. To Create wireframes for screens and perform gap analysis Created and maintained User Stories by interviewing the business users to communicate the requirements to development and testing teams. Work closely with cross functional teams for idea generation and environment setup Participated in daily stand-ups, Sprint planning and Sprint retrospective meetings. Participated in preparing burn-down charts, task lists and planning poker. Performed GAP analysis by creating AS-IS and TO-BE documents to identify the potentials of the improved system. Involved in creating Questionnaire to understand the needs of the end users in order to make the system user-friendly Conducted requirement walkthroughs with the development and test teams before the development and testing phases respectively, to ensure that the requirements are accurately understood. Actively participated in Post Production Validation (PPV) and handled issues appropriately. Assist development team to clarify business requirements and resolve issues/ conflicts Create, review and manage content screening & delivery process Manage the delivery timelines and prioritization of tasks where necessary Created and maintained Requirements Traceability Matrix (RTM) to manage requirements and performed Impact Analysis when request for change (RFC) arrived. Escalated the results of the analysis to the Change Control Board (CCB) Provided detailed User Interface Document to the development and testing team for clear understanding of the system Tech Mahindra, Hyderabad (India) Aug ’11 - Jan ‘14 Role - Sr. Business Analyst Project: Application Re-engineering/ Transformation A leading engineering solution provider wanted to re-engineer their legacy system in order to utilize the new technology platforms. Enhanced and transitioned various legacy applications to new platforms as part of various phases. Responsibilities: Requirement Elicitation from business stakeholders To create Business Requirement Documentation (BRDs), use cases, process flows and other requirement artifacts Act as a liaison between the internal business organization, Development team / testing teams & senior management Review the testing scenarios and test case documents for their completeness and accuracy Perform User Acceptance Testing efforts and requirement sign off from business Perform business development activities including RFP responses, company profiling and prepare customer specific presentations Build & enhance marketing presentations Infosys Technologies Ltd., Bangalore (India) Nov ’06 - Jun ’09 Role - Software Engineer Project: Legacy Modernization/ App Support The purpose of this initiative was to help customers access Bank of America’s Online application in Spanish language and later in different languages. This was done using Internalization, i.e. creating resource bundles, as its approach. Other initiatives include business transformation, reengineering and digitization of legacy platforms. Responsibilities: Lead a team of 7 members for CIT testing and support for the client’s project Requirement gathering, system study & analysis for the delivery projects Work on various enhancements for the client’s project including internationalization of their website Conduct case / system / process study for project planning, scoping, estimation, tracking Automate the testing process for Bank of America project Prepare and implement of test plans for the project Troubleshoot the problems in testing environment Provide technical support for applications and data to clients Educational Qualification: MBA in Operations Management & Human Resource, May 2011 B. Tech. in Electronics & Communications, June 2006 Work Authorization: Hold EAD. No VISA sponsorship required.