Guillaume Gogo

Guillaume GOGO → 12+ years of experience in IT administration and analysis → Expertise in IT Project Management: requirement gathering, planning, development, monitoring, testing, change management, etc. Contact--LinkedIn: guillaumegogo → Excellent listener and problem solver, good team-worker, openminded and flexible Toronto, ON M5G 1H4 → Bilingual in French (native) and English (proficient) Volunteering Work experience July 2014–June 2018 | IT Business Analyst (and more) French Ministry on Youth Affairs, Paris, France ↘- | Conception and development of “La Boussole des jeunes” La Boussole des Jeunes is an information service launched by the Ministry and its network in 2018. In an innovative way, it aims to connect young people with local support associations. - Modeled and specified the system: mock-ups, architecture, requirements, etc. - Developed, tested, debugged, documented website and extranet. Technology: PHP/jquery/MySQL. MVC architecture. - Selected, deployed and administrated a collaborative system for users (HumHub). → boussole.jeunes.gouv.fr Wikipedia & Wikidata editor and bot operator Scout adult leader from 2002 to 2009 Education Master of Science (IT) Univ. Paris I PanthéonSorbonne (2005) ITIL V3 Foundation certification (2012) ↘- | Setting up a new national information system for associations - Co-designed the new national ecosystem for associations, including data APIs, a cartographic map, a web portal dedicated to associations and a grant application digital service. - Provided national user support after the launch of the grant application system (2018). → dataasso.org & lecompteasso.associations.gouv.fr ↘ 2015 | IT audit of Agence Erasmus+ France Jeunesse - Gathered and reviewed documentation, interviewed users and experts and made improvement recommendations, mainly around the European Union “EPlusLink” system integration. ↘- | IT expertise on internal projects - Supported internal business teams in managing their IT systems (notably national educators’ graduation system, ~200,000 active users): wrote requirements documentation, provided project management, organized testing phases, assisted change management, etc. - Deployed and administrated the postal mail management system (Archimède Elise software). January 2008–June 2014 | IT Consultant Solstis / Atexo Conseil, Paris, France Here is a selection of the main missions I completed as a consultant. ↘- | IT Maintenance management at European Securities and Markets Authority (English-speaking mission) - Managed software maintenance of a supervision business application: communicated with users, defined requirements, tested deliveries and planned deployments. ↘ 2013 | Project management assistance at National sport development public agency (CNDS) - Supported internal services in managing internal IT projects, during the long absence of an internal IT manager. ↘ 2013 | Design and specification of an administrative procedure at French Ministry of Sports Guillaume GOGO - Work experience (2/2) - Wrote functional and technical specifications of a new web administrative procedure (annual declaration of sports educators), including automatic checks with other administrative authorities. ↘ 2012 | Impact study and definition of functional evolution scenarios at French Ministry of Education - Worked on the deployment of a national and unique student identifier on in the entire education information system. - Defined different scenarios of propagation in others administrative IT systems. ↘ 2012 | Control of IT providers at French Ministry of the Interior - Defined, planned and controlled deliveries from third-party application maintenance operators. ↘ 2012 | Change management and training at City of Paris - Organised the user test phase for the deployment of a new version of the grant application management system - Wrote user documentation and fact sheets and provided user training ↘ 2012 | IT audit at National institute of statistics and economic studies (INSEE) - Made an inventory of software used and interviewed managers of existing centers - Drafted organizational and IT recommendations to prepare the unification of several data centers ↘ 2011 | IT audit at Normandy and Brittany consular chambers - Conducted analysis of the existing situation (documentation analysis, interviews, on site visits) - Proposed new regional IT master plans, calling for support functions pooling ↘ 2011 | Testing phase management at City of Paris - Directed the testing phase for the new public housing allocation IT system: setting up test exercises, coaching and supervision of testers and users. ↘- | Project management and internal tool development at Ministry of Labour and Employment - Managed an internal IT project: assistance to business users, requirements definition, planning, developments followup, testing phase organisation, etc. - Developed internal management tools: IT systems referencing & financial monitoring (PHP/MySQL). ↘ 2009 | IT audit at Conservatoire national des arts et métiers (a public higher education establishment) - Audited the training offer management system: current functions, business processes, mapping of flows and data. - Proposed several scenarios of integration into the future school management system. September 2006–December 2007 | IT Engineer B3G Telecom, Paris, France - Developed and supported sensitive internal IT projects: activity monitoring, invoicing, incidents, etc. (PHP/MySQL). September 2005–August 2006 | Assistant manager Crêpes à Gogo (my parents’ restaurant), Paris, France - Worked in the restaurant and managed some of its day-to-day operations (accounting, recruitment, service…). September 2002–August 2005 Analyst Developer (apprenticeship) Crédit Lyonnais (LCL) Bank, then Hemisphere IT Services company, Paris, France - Developed internal tools for the bank (VBA/Microsoft Office) - Developed websites and maintained the own CMS of the company (PHP/MySQL et ASP/SQL Server)