Guilherme Nobre

Guilherme Nobre SUMMARY São Paulo, Brazil --linkedin.com/in/guilhermenobre Product Management professional with over 6 years of experience leading cross-functional teams and delivering impactful products. Currently heading the Integration Hub at Johnson & Johnson, centralizing API and integration development across LATAM to ensure seamless, secure, and scalable data exchange. Reducing costs by 99% and improving system scalability. Implemented architectural governance, enhanced observability and streamlined API evaluation. Previously at Petlove&Co, managed two teams, reducing fraud by 68% and saving U$200k in chargebacks. At Grupo Fleury, delivered $1.4M in cost savings through process automation and strategic product development. Certified in SCRUM, Six Sigma, and Kanban, with a data-driven, results-oriented approach. Fluent in English, with intermediate proficiency in Japanese (N3) and Spanish. EDUCATION Tera Digital Product Management certification EAD 2021 – 2021 IGTI – Instituto de Gestão e Tecnologia da Informação Digital Transformation Leadership, Top Performance certificate EAD 2020 – 2021 FIAP – Faculdade de Informática e Administração Paulista Bachelor’s degree in information technology São Paulo, Brazil 2013 – 2016 WORK EXPERIENCE Johnson & Johnson Lead Product Manager June 2023 - present Currently leading the Integration Hub, responsible for managing and standardizing API and integration development across LATAM. Ensuring seamless data exchange between systems, architectural governance, and optimizing integration efficiency while maintaining security and compliance. Additionally, I continue to oversee platform management and product development, driving system-wide improvements that enhance operational efficiency and strategic growth. - Established the Integration Hub as the central integration provider for LATAM, ensuring all new integrations adhere to enterprise standards and security policies. - Led the migration of legacy APIs from MuleSoft to Apigee, reducing costs in 99%, from $160k to $2.4k, and improving scalability. - Identified IT architecture optimization opportunities, leading to $400/month cost avoidance and a 10% reduction in monthly expenses. - Facilitated alignment between business stakeholders, engineering teams, and data platform teams, ensuring API developments meet business objectives. - Implemented enhance monitoring using Grafana and CloudWatch, increasing visibility into system health and reducing incident resolution time. - Designed and implemented an Architecture Board, streamlining the evaluation and approval process for new integrations. - Analyzed heatmaps and relevant data to optimize login and registration, increasing conversion rates by 20%. - Collaborated with development teams to enhance website performance by 50%, balancing value delivery with technical improvements. - Led the reimplementation of product dashboards, providing senior leadership with clear and actionable insights into product performance. - Mapped the sales representative journey, leading to a feature that reduced content-sharing process time by 58%. Petlove&Co Senior Product Manager December 2021 – April 2023 - Led two teams comprising 15 members, providing leadership, feedback, and personalized coaching. - Spearheaded the IT Antifraud initiative, collaborating with the Information Security team to automate processes through RPA, reducing fraud cases by 68% and saving U$200 thousand in chargebacks. - Directed the end-to-end development of the Payment Hub, making it the default payment system across three business units, integrating PIX and NuPay, and reducing vendor payment lead time from 2 days to instant. - Actively participated in managerial duties, including resource planning, team building, and setting objectives. - Managed the product roadmap strategically, ensuring deliverables aligned with company objectives and OKRs. - Oversaw the squads' backlog prioritization, balancing effort, risk, impact, and business outcomes. - Facilitated discussions with clients and stakeholders, maintaining close communication with the Product Director to ensure alignment with expectations. - Defined metrics and KPIs to monitor ecommerce health, identifying opportunities for improvement and proactively addressing issues. Grupo Fleury Product Owner April 2018 – November 2021 - Defined and maintained a prioritized product roadmap and backlog, ensuring close communication with stakeholders to understand and meet their needs, delivering projects consistently on time. - Conducted UX research and product usage analysis to identify KPIs, guiding development and improvement efforts while aligning with OKRs to maximize ROI. - Led the re-implementation of ServiceNow’s ITSM module from concept to completion, making it the company’s default incident, change, and problem management software. Integrated it with three other systems, improving the Service Catalog by 76%, increasing the user base by 52%, achieving U$1.3 million in annual cost avoidance, and reducing problematic changes by 76%. - Managed the implementation of Microsoft Teams for over 13,000 employees, collaborating with Internal Marketing to run adoption campaigns across five locations, resulting in U$310k annual savings through the decommissioning of Skype's on-premise servers and the termination of other communication software contracts. - Directed a companywide project that enabled over 1,000 employees to work from home during the pandemic, ensuring no capacity limitations and realizing U$1.4 million in savings. - Led a cross-functional team to create a fully online onboarding process, saving U$200 per new employee. - Conducted user satisfaction surveys, achieving a net promoter score (NPS) of over 80%. - Organized and facilitated workshops and training sessions for over 200 employees, enhancing product understanding and usage across the organization. CERTIFICATIONS, SKILLS & TOOLS Certifications: SCRUM Foundation and Fundamentals (Jun/2020), Six Sigma Yellow Belt (Jun/2020), Kanban (Jun/2020). Python, PowerBI, Google Analytics & Data Studio, Microsoft Clarity, TOGAF, PMBOK, Product Management, Change Management, Stakeholder Engagement, UI, Customer Experience, BPMN. ADDITIONAL ACTIVITIES Project Manager for the Movimento Água no Feijão, a non-profit project whose objective was to distribute meals for the disadvantaged community of Heliópolis, the biggest in São Paulo. Throughout 8 months we bought supplies, prepared 50 thousand meals, and distributed to around 5 thousand people, at the cost of R$8 per meal, all obtained through partnerships and donations. More in: https://www.aguanofeijao.org.br/ LANGUAGES Portuguese (native), English (Fluent – 976 score on TOEIC), Japanese (Intermediate), Spanish (Intermediate), Hungarian (basic).