Guiccillioni Farrah Manguerra

GUICCILLIONI FARRAH A. MANGUERRA 698 Mabini St. Poblacion, Baliuag Bulacan Mobile No- E-mail Address:- CAREER OBJECTIVE Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. PROFESSIONAL EXPERIENCE: E-COMMERCE KEY ACCOUNT MANAGER - SINGAPORE (MARCH 2022 - PRESENT) INTREPID GROUP ASIA 7th Avenue, Taguig, Metro Manila DUTIES AND RESPONSIBILITIES: 1. Responsible for managing/monitoring all the SAMSUNG Brand/Account activities in Lazada, Shopee & Qoo10 Singapore Platforms. 2. Responsible for maintaining E-commerce platforms inventory, New Products, Sale Campaigns, Marketing activities etc. 3. Responsible for developing and executing plans to further grow online presence, monitor daily online sales and other related E-commerce related activities. 4. Responsible for coordinating with the Relationship Manager (Shopee) or Vendor Manager (Lazada) with the possible activities for more exposure that may lead to increase of sales. 5. Responsible for Calendar & Campaign Management. 6. Responsible for dressing up SIS for each and every campaign & Business as usual. E-COMMERCE SENIOR BRAND ACTIVATION MANAGER (JUNE 2021 – MARCH 2022) GREAT DEALS E-COMMERCE CORPORATION 2nd Floor Bookman Building, Quezon Ave, Quezon City, 1114 Metro Manila DUTIES AND RESPONSIBILITIES: 1. Responsible for managing/monitoring all the JS Unitrade Accounts such as EQ, Charmee, Caress, Jordan Oral Care, Hygiene Hub activities in platforms. 2. Responsible for coordinating with the Relationship Manager (Shopee) or Vendor Manager (Lazada) with the possible activities for more exposure that may lead to increase of sales. 3. Responsible for Calendar & Campaign Management. 4. Responsible for Forecast & Resource Planning. 5. Responsible for Product Uploads in all Platforms as well in Sellu seller. 6. Responsible in maintaining 100/100 content score in all SKUs uploaded in all 7. e-commerce platforms. 8. Responsible for managing all promo enrollment, Tools Adoption and Activations. 9. Responsible for daily, Monthly, Quarterly and Annual Brand Sales Reports. 10. Responsible for Competitive Scan. E-COMMERCE SUPERVISOR (NOVEMBER 2020 – JUNE 2021) Cosmetix Unlimited Inc. SQUAD COSMETICS 183 Judge Juan Luna St. Quezon City DUTIES AND RESPONSIBILITIES: 1. Responsible for processing of orders in all E-commerce platform (Shopee & Lazada) such as printing of waybills and writing the orders in sticker waybill manually. 2. Responsible for maintaining E-commerce platforms inventory, New Products, Sale Campaigns, Marketing activities etc. 3. Responsible for developing and executing plans to further grow online presence, monitor daily online sales and other related E-commerce related activities. 4. Responsible for answering all customers' inquiries, complaints and requests on all platforms. 5. Responsible for dispatching all orders within the date of arranged pick up parcel per platform with no instance of failed pick up. E-COMMERCE CATEGORY SUPERVISOR (MARCH 2016 – MARCH 2020) BE GLOBAL E-COMMERCE CORPORATION 500 A Altura St. Sampaloc Manila DUTIES AND RESPONSIBILITIES: 1. Responsible for leading the team/accounts/brand with clarity and vision in achieving the company's target or goal. 2. Responsible for making and implementing effective strategies that will lead to increase of sales. 3. Responsible for daily, monthly sales reports. 4. Responsible for handling major accounts/brands. 5. Responsible for communicating with VM/AM/RM with campaigns and other details or more brand/account exposure. 6. Responsible for maintaining the sales growth each category handled. 7. Monitor competitors and trends. 8. Responsible for increasing sales/exposure of the brands/accounts given to him/her. 9. Responsible for the Masterfile and updated prices and items available on all platforms. SKILLS Leadership Skills – Practicing communication skills in the team, so everyone understands their role in achieving them. Positioning team members to use their talents optimally. Promoting productivity and quality standards. Motivating and inspiring everyone to do their best work. Keeping team members on task, on schedule, and on budget. Computer literate – Knowledgeable in MS Word, MS Excel, MS PowerPoint. Communication – Deals with internal and external business partners at all levels via telephone, chat, and email to ensure successful communication through active listening and thoughtful questions. Problem Solving & Data Analyzation – Resolves in-depth queries in a methodical manner, independently and with internal and external business partners, to find appropriate resolutions and efficiencies. Team Player – Enjoys sharing knowledge and encouraging the development of others. Planning and Organizing – Refined planning and organizational skills that balance work, team support, and ad-hoc responsibilities in a timely and professional manner. ABOUT ME Born in Manila on August 2,1992. 30 years of age, stands 5’2 and weighs 55 kg. Filipino and single in perfect health, people oriented, possesses strong leadership potential, fast learner and hard working, a responsible individual, with initiative, highly organized, with sense of urgency and flexibility. Works with minimal supervision, Manage own time effectively, maintains control over all current projects and responsibilities A motivated and organized E-commerce key account manager with over 6 years of professional experience. Handled several big brands in different categories such as SAMSUNG, EQ, IKEA, & Bosch Power Tools. Accountable for developing, maximizing and maintaining long term relationships with potential and existing clients in order to enhance customer satisfaction, customer retention, and company sales. Assessed the types of services and products the clients need in order to ensure their satisfaction. EDUCATIONAL ATTAINMENT: Tertiary: University of the East Recto, Manila (Course – Bachelor of Science major in Accountancy) 2009 – 2014 Secondary: Manila Cathedral School 287 Tayuman St., Tondo Manila, Metro Manila 2005 – 2009 Primary: Amado V. Hernandez Elem School Sto. Nino St. Tondo, Manila 1999 – 2005 CHARACTER REFERENCES (Available Upon Request) I hereby certify that the above information is true and correct to the best of my knowledge and belief. ________________________________________ Guiccilliony Farrah A. Manguerra Applicant’s Signature