Guiana Kharylle Aceremo Pena

GUIANA PEÑA GUIANA KHARYLLE ACEREMO PEÑA C U S T O M E R S E R V I C E R E P R E S E N T A T I V E CONTACT --Lipa City, Batangas, Philippines SKILLS PROFESSIONAL PROFILE A highly Passionate and versatile individual who brings exceptional interpersonal and communication skills to inspire, and Leadership skills to provide superior customer service who also has a passion and dedication in terms of all kind of arts. EDUCATION Teamwork Junior and Senior High School Time Management Pinagtongulan Integrated National High School (2014 - 2021) Detail-Oriented Verbal & Written communication Resourcefulness Creativity Problem Solving Creative thinking EXTRACURRICULAR ACTIVITIES Organize monthly events to increase the participation of the students in different clubs. GPA: 1.00 With Honors and Performing Arts Awardee NCll- FBS Certified. Bachelor of Science in Tourism Management STI Colleges (2021 - 2022) GPA : 1.25 Best in Editing Reports PART-TIME JOBS Shoplet & Amazon (2021 - 2022) Email Support & Shipping Exception Locating the status of items. Won first place at dynamic sudoku contest Analyzing and answering every concerns of the customers Leads a reigning champion group in orchestral and dance competition Managing and Organizing Emails LANGUAGE through email. OrdrAi. (2023) Order Taking & Text Support Taking customers order over phone using a innovated system. Handling Calls over America Analyzing text and Approving order. English Providing satisfactory services to the customers. McDonalds’s -) Service Crew