Gugu Gumede

I am a Sales Development Representative with exceptional customer service experience. I specialize in the CRM system, sales force many other lead generating tool

Research potential leads from business directories, web searches, or digital resources

Contact potential customers through phone calls and emails

Determine customer needs and offer product or service solutions and support

Deliver customized, targeted sales strategies

Close sales and lead customer through the purchasing process

Meet all quotas for inside and outside sales

Create and maintain a database of prospective clients

Establish relationships with new customers

Maintain and grow relationships with existing customers

Strive to improve customer satisfaction through excellent customer service

Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in