LETIGIO, GUENIVER M.
Room # 7 Second Floor
2719 Taft Avenue Brgy. 84 San Rafael
Pasay 1300
Contact # :--skype name:gueniver.letigio
OBJECTIVES:
❖ To utilize my skills in the field of Operations Management.
❖ To understand the process of different businesses.
❖ To work with higher management.
❖ To learn new things.
I: PERSONAL PROFILE
Nickname :
Queen
Date of Birth :
October 21,1989
Place of Birth :
Iligan City, Lanao Del Norte
Gender :
Female
Age :
31
Height :
5”0
Weight :
94.79 pounds
Civil Status :
Single
Citizenship :
Filipino
Religion :
Roman Catholic
Father’s Name :
Abraham Mejo Letigio
Occupation :
Deceased
Mother’s Name :
Gerarda Mejares Letigio
Occupation :
Business Owner
II: EDUCATIONAL BACKGROUND
Tertiary: School: ST. MICHAEL’S COLLEGE
Address: Quezon Avenue ,Iliga n City Course: Bachelor of Science in Business
Administration major in Operations Management / Year Attended: S.Y-
Year Graduated:-
Secondary:School: OUR LADY OF PERPETUAL HELP ACADEMY
Address: LinamonLanao del Norte 9200 / Year Attended: S.Y- Year Graduated:-
Primary: School: ANGELICO J. MEDINA MEMORIAL SCHOOOL
Address: Steeltown Santa Elena Iligan City 9200 / Year Attended: SY-
III: Trainings and Seminars Attended
“7th Selling
Culmination”
“Marketing Cup”
26 February 2014
“Labor Education for
Graduating Students”
21
February 2014 “1
2 3 set Goal” 20
February 2014
“Success
excuses no
One” 18
February
2014
“Money management
and investment
Strategies” 17 February
2014
“When
Opportunity
Knocks” 13
February
2014
“Cooperative and
Cooperativism” 13
December 2013 Jesse
M. Robredo:” Caravan
of Good Governance”
27 November 2013
“The Role of
Philippines’ Greatest Resource
16 October 2012 13
October 2013
“First Business Student Forum” “21st Century
Teaching and Learning”
23 July 2012 14 September
2013
“Bringing Innovation to Creation” “Coco
Lampshade Making” 15 March 2012 13
National
Statistics” 14
October 2013
24 August 2013
Philippines’ Greatest
Resource
16 October 2012 13
October 2013
“First Business Student
Forum” “21st Century
Teaching and Learning”
23 July 2012 14 September
2013
“Bringing Innovation to
Creation” “Coco
Lampshade Making”
15 March 2012 13
September 2013
“Successful Enterprising”
BSP “Monetary Policy and
Currency
16 March 2011
Familiarization”
“Administrative Function”
11 September 2013
15 October 2010 School
and Livelihood Program
“Preparatory Military
Training-1” 27 February
2013
30 March 2006 “2nd
Business Student Forum”
September 2013 “Successful Enterprising”
BSP “Monetary Policy and Currency
16 March 2011 Familiarization”
“Administrative Function” 11 September 2013
15 October 2010 School and Livelihood
Program “Preparatory Military Training-1” 27
February
2013
30 March 2006 “2nd Business Student Forum”
IV: WORK EXPERIENCE
Teletech Customer Care Management Philippines
Bank of America (Card Services Department)
Account Manager/ Customer Support
May 2015 to March 2016
Technohub, Quezon City, Philippines 1126
Recognition: Commendation from Quality Auditor and Customers
Reason for leaving: Account dissolution
ALORICA
Barclays Bank (Collections Department)
Telephone Consumer Protection Act
Account Manager/ Customer Support
December 2016 to May 2017
Mandaluyong, Manila, Philippines
Recognition: Exemplary Attendance
Reason for leaving: 6 months contract
EXL Service Philippines
Guardian Life Insurance Company of America (Dental Health)
Executive
June 2017 to October 2019
One E-com Building, MOA complex, Pasay City
Recognition: Customer Satisfaction Contributor, Pay for Performance Bonus and Commendation
from Quality Auditor
Reason for leaving: Immigration purposes (Tourist Visa Application)
Inspiro Relia Inc.
Dish Network ( Cable TV Services)
Customer Service Representative
February 2020 to July 2020
Makati City
Reason for leaving: Personal matters and career growth
V: SKILLS AND TALENTS
Filming
Fashion Designing
Facility Management
Forecasting Supply and Demand
Data Filing
Logistics Management
Layout Designing
Production Designing
Computer Literate (MS Word, Excel and Powerpoint)
Inventory Management
Project Management
Aggregate Planning
Business Process Re-engineering
Singing
VI: PERSONAL QUALITIES
Creative ,determined, flexible, industrious, initiative, fast-learner, persistent, honest, persevere,
open- minded, religious, optimistic, humble and punctual.
VII: CHARACTER REFERENCES
Name: Maria Lynflor M. Pendang ,DM
Company name: St. Michael’s College
Position: Professor and Business Owner
Office Address: Quezon Avenue Iligan City Contact
Number:-
Name: Byran Pura
Company name: EXL Service Philippines
Position: Assistant Manager / Helpdesk
Office Address: 6th Floor One-Ecom Building Pacific Drive MOA complex
Contact Number:-
Name: Jules Motcho
Position: Immigration Lawyer
Office Address: Tower 42, 25 Old Broad Street, London, EC2N 1HN
Contact Number: - / whatsapp: -
I hereby certify that the above information are true and correct to the best of my knowledge and
belief.
Gueniver Mejares Letigio
Applicant