GUADA
SANTOS
VORSTER
SKILLS & QUALIFICATIONS
Digital Skills
• Social Media Marketing & Management (Posts, Interact)
• Email & Schedule Management (Responses)
• Google Apps; Docs, Sheets, Hangouts
• Microsoft Office; Word, Excel, Powerpoint
• Video Conferencing Apps; Webex, Zoom, Microsfoft Teams
• Canva Design
• Mail Chimp
General Virtual Assistant &
Customer Support Executive
• Data Entry & Web Research
Language Spoken
• English (fluent), Filipino-Tagalog (fluent)
Personal Qualities
• Efficient, flexible, hardworking, responsible, well-organized,
CONTACT
well disciplined, highly motivated,
• Fast learner and willing to be trained.
--FISH HOEK, CAPE TOWN,
TRAINING & CERTIFICATION
SOUTH AFRICA
Google Digital Garage
• Fundamentals of Digital Marketing
SUMMARY OF
QUALIFICATIONS
FREELANCE EXPERIENCE
Over 20 years of experience in Hotel &
BASF Sales Conference January 2021
Restaurant Management familiarizing in
• Webex Moderator (Webinar Host) 2 Day Conference with
Food and Beverage department, daily
Client meeting & Assist with Presentation.
operations and international administration.
Proficiency in Micros Point of Sale System,
Squirrel, Microsoft Office and internet
utilities. Semper & Nightbridge Reservation.
Great knowledge of principles and
processes for providing guests and
personal services.
Excellent computer literacy. in the field of
social media and marketing
communications where I can apply my
knowledge and skills for continuous
improvement.
PROFESSIONAL EXPERIENCE
Mar i t i m Ant oni ne Hot el & Spa, Mal t a
Event s Coordi nat or
Mar ch 2020
Per gol a Hot el & Spa, Mal t a
F&B Supervi sor
Nov 2018 - Feb 2020
Magel l an' s Passage Luxur y Guest House,
Cape Town, Sout h Af r i ca
Assi st ant General Manager /Oper at i ons Manager
Oct ober 2015 - Januar y 2018
Gr ot t o Bay Beach Resor t Hami l t on Par i sh, Ber muda
EDUCATION
BACHELOR OF SCIENCE MAJOR IN
F&B At t endant - Fi ne Di ni ng
Mar ch 2007 - Febr uar y 2012
HOTEL & RESTAURANT MANAGEMENT
ST. PAUL COLLEGE OF MANILA |-
Fi est a Resor t & Spa, Beach Road, Sai pan
MANILA, PHILIPPINES
Januar y 2004- Mar ch 2007
F&B Ki t chen Coordi nat or - Execut i ve Chef ' s Secretary