Grigori Bouchon

Grigori Bouchon Focused Customer Service Representative skilled in customer relationship development and sales. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations. Work history Contact Address Calle pino Gordo 48, La Sabinita, Santa cruz, 38589 2020-07 Current Phone - Customer service representative YMMD, home office Working on the platform YMMD as a freelancer in customer support and sales. Projects include: Aldi Talk (mobile service), O2 (mobile Service), Telekom (landline), Vattenfall (electricity and gas) E-mail-- Technical Support and general customer service. Webhelp, Barcelona Customer service for Google: Pay, Play, Google for Families. Skills Complaint resolution Order processing Sales expertise T1 Agent- Languages English Native Atos, Santa Cruz de Tenerife Customer Service for computer issues in the covestro company. Solving general computer and Email issues, sending out technicians. Fluent German Customer service representative - Russian Sales agent Telemarkt GMBH, Dresden, Germany Mobilephone contracts. Outbound Car insurance. Inbound Native DSL changing of contracts. Inbound Insurance for breast cancer, Tooth insurance, BSW Kard. Outbound Subscriptions for Magazines. Inbound. - Customer service agent BUW, Halle Saale , Germany Analysing technical issues to determine if the cause is the sim, the hw or the network General questions about the bill and payment arangements Third party locks Compensation Education 2011-06 Highschool - Bad Soden Allendorf