I have a vast of experience in Customer Service, having the knowledge and knowing the standards and strategies to deliver an excellent 1st world-class customers service experience, in addition I have developed an advanced, dedicated and strong leadership skills through the years focused on development, learning and improvement at a personal and professional levels to all my teammates as their coach or manager.
Excellent English spoken, reading, comprehension and reading skills and knowledge.
● Advanced Windows Microsoft XP, Home computer skills.
● Leadership with “people first” culture.
● Performance management based on data analytics.
● Action and Strategy Planning.
● Excellent public and internal relationship.
● Problem solving oriented.
● Goal achiever.
● Eager to learn for personal and professional growth.
● Critical thinking and proactive mindset.