PERSONAL SUMMARY
Dedicated and strongly focused with the ability
to complete tasks accurately in a fast-faced
environment with conflicting deadlines.
GRETCHEN
GAYETA
V I R T U A L
A S S I S T A N T
C U S T O M E R
S U P P O R T
WORK HISTORY
SHIFT MANAGER
Southern Fried Chicken Restaurant
April 2014 - March 2020 | Abu Dhabi, UAE
Supervised daily operations and requirements and
assignments for the team of 20 staffs.
Following all operational procedures for cash handling, health
& safety, and security to ensure the well-being of self, other
staff and customers at all times.
Managing cost within the shift by controlling overtime and by
identifying other unnecessary cost efficiencies.
PURCHASING ASSISTANT
Vivablast Vietnam Co. Ltd.
March 2010 - July 2013 | Ho Chi Minh, Vietnam
E D U C A T I O N
VIRTUAL ASSISTANCE
FREELANCING COURSE
Filipino Virtual Academy | Philippines | 2020
CUSTOMER SERVICE
REPRESENTATIVE COURSE
Made all Domestic and internal travel arrangements, hotel
reservations, and transportation requirements.
Suggest corrective action for non-conformance products and
services.
Control of all purchases, follow up and report upon goods
arrival.
Follow up stock and requisition for materials.
Be in touch with suppliers, follow-up purchase orders and
check quality of products purchased or imported when
receiving them.
Handle logistic movements, dispatching materials / tools /
equipment to the sites.
Filipino Virtual Academy | Philippines | 2020
UNDERGRADUATE
INFORMATION TECHNOLOGY
STI College Batangas | Philippines | 2002 - 2004
KEY COMPETENCIES
Customer Service
SALES REPRESENTATIVE
White Whale Enterprises
February 2006 – April 2008 | Quezon City, Philippines
Keeps in contact with clients, answers their questions, and
deals with complaints.
Evaluates the market position of competing products, services,
and organizations and their marketing and sales techniques.
Ensures all sales transactions are accurately recorded.
Make monthly, quarterly and annually sales reports.
Administrative Tasks
Email Management
REFERENCE
Research
Computer Tech-Savvy
Time Management
CONTACT INFORMATION
Email:-Skype: live:.cid.c43edbba3b1f47ca
LinkedIn: https://www.linkedin.com/in/vagretchengayeta/
Address: Batangas City, Philippines 4200
JULMAR GRACE U. LOCSIN
Owner/Coach, Filipino Virtual Academy
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