Gregorio Culla

 CULLA, GREGORIO UNTALLAN. JR #281 Brgy Tilambo Sitio Pook, Taysan, Batangas Batangas, Philippines Mobile No (- Email address:-SSS ID#- TIN No- OBJECTIVE To utilize the best of my skills, capabilities and knowledge in a well oriented and well established company that provides extensive training and broad experience for personal development and career growth. PROFESSIONAL EXPERIENCE TEAM MANAGER ALORICA Services Incorporated HORIZON Healthcare Account Cyberpark Araneta Cubao , Quezon City October 31, 2006 – June 31, 2019 Managed excellent customer service and accurate details with direct reporting to the board of directors. Managed the knowledge and familiarization with HIPAA laws and understand the importance of protecting PII and PHI Managed good standing on every metrics provided by the quality team such as AHT, quality and accuracy. Managed claims adjustment and other claims inquiries from providers and patients. Performs strategic and contingency planning for the next five years of the organization. Strict implementation of new policies and procedures with regards to clients requirements. SUPERVISOR HYTECH Integrated Customer Services San Juan Metro, Manila October 23, 2000 to September 2006 Receives and check computer specification from the valued clients needs to be repaired. Monitor computer parts for inn and out usage and allocation. Review monthly reports to be submitted in a monthly manager(s) communication (MANCOM). Perform basic trouble-shooting. MALE SECRETARY/ LICENSING ASSISTANT NATIONAL FOOD AUTHORY (EDO-East District Office) M.L. Quezon Extension, Antipolo City March 1998 to August 2000 Compose and types correspondence, reports and other materials for manager and other department heads in accordance with policies and procedures. Screening calls and visitors; arranging conference calls, scheduling appointments, filing and performing other support activities. Reviewing correspondence for grammatical content. Ensuring receipt of all time sensitive correspondence is promptly logged-in tracking system and brought to the attention of management and responses are completed by the due date. Responsible in processing of the applicants for grain and business licenses. Preparation of data entry of report of the department CERTIFICATION DATA ENCODER (Category 1) Technical Education and Skills Development Authority (TESDA) Date April 17, 1999 Certificate No- Additional Skills 40-50 wpm typing speed MS Word and Excel Proficiency (advanced) TRAINING(s) AND WORKSHOP(s) Product Training and Academy Bay Process Horizon POS (Point of Service) APAC Customer Building January 06, 2007 When the Medium is the MESSAGE Receiving Telephone Etiquette HYTECH Integrated Building November 11, 2005 Supervisory Development Skills and Introductory Courage Talk Attack: Take the Effective Communication Skills Challenge The Return of Effective Communication Skills Challenge Planning and Delegation Workshop The Journey to Leadership HYTECH Integrated Building October 22, 2005 Hewlett-Packard Philippines Corporation (Enhanced) Channel Program Training for Supplies Resellers Manila Peninsula Hotel Makati Avenue, Makati City December 14, 2002 EDUCATIONAL INFORMATION Certificate in Computer Programming in Business System System Technology Institute Ortigas, Cainta Rizal Secondary (Graduated) Salutatorian Primary (Graduated) First Honorable Mention PERSONAL INFORMATION Born on November 17, 1978 at Cotabato City. Single and 42 years of legal age. I am weighing 160 pounds and 5 feet and 9 inches tall (5’9”). Roman Catholic is my religion. I am willing to work with minimum supervision and eager to learn with the best of my knowledge and skills. REFERENCE(s) To be furnished upon request Gregorio U. Culla Jr. Applicant