Greg Arnold

GREG ARNOLD PROJECT LEAD, QA, AND MOTIVATIONAL SPEAKER WORK EXPERIENCE CONTACT --Franklin, OH EXPERTISE Project Management Quality Assurance Data Entry and Analysis Business Writing Reynolds and Reynolds Dayton, OH 2014 - Present Forms Programmer; Senior Specialist • Measuring coordinates for the fields displayed on the forms utilized by the Finance Department • Programming all varieties of ERA forms • Provide training for General Programming guidelines for new associates • QA tester for new release of digital form measurement tool • Trained new associates on various subjects of forms • Earned 8 ERA certifications, granted title of Senior Specialist • Mentored trainees on the team until they became fully equipped associates • Correspond with dealers by phone or email upon linking form(s) they request • Designed troubleshooting documentation for team • Job Shadow for various new team members from multiple departments Atlanticon Fairborn, OH 2009 - 2014 Business Analyst • Update quarterly company newsletters • Utilize Salesforce to add or revise CIO contact information • Compose and send out mass emailing • Extract hospital info through a reputable analytics database departments Website Editing EDUCATION Trainer Technical Writing Wright State University Bachelor of Science; MIS- REFERENCES Charissa Niccum Project Owner - Reynolds and Reynolds- Jen Perez Mercedes Lewis - Warehouse - Home Depot--Real Estate Asst--