Great Michael

Achievements:

Successfully managed daily operations for 10+ clients, reducing their workload by an average of 30%

Implemented a new email management system for a startup that improved response time by 50%

Played a key role in launching and maintaining multiple social media campaigns that increased engagement by 75%

Maintained a 100% client satisfaction rate with repeat contract renewals

Previous Job Experience:

Freelance Virtual Assistant: Supported small business owners, coaches, and entrepreneurs with admin tasks, social media management, and client communications.

Customer Support Specialist: Handled customer inquiries, processed orders, and provided technical support via email and chat.

Administrative Assistant: Managed executive schedules, prepared reports, and coordinated internal communications for a team of 25+ staff.