Great Joy Madura

GREAT JOY S. MADURA Ecommerce Virtual assistant | graphic designer | data entry specialist Prk 6A Bangoy St. Brgy. San Francisco Panabo City, Davao del Norte 8105 - - 480 - 8278 - An energetic self-started, creative, resourceful and a flexible professional who enjoys learning new skills and works well independently or on a team. I am able to adapt to changing priorities and maintain a positive attitude. SKILLS Virtual assistant Graphic Designer Lead generation Telemarketing Data entry Customer Service Social Media Management WORK EXPERIENCE Freelance Graphic Designer Sama Deligence- On call Brand Graphic Artist | Remote Job *Create Graphic images for new launched products *Create EBC graphics *Design infographics, logo, Flowchart and lifestyle images *Create Video ads for Amazon or chatbot app account manager | data entry specialist Fulgent Genetics Laboratory | July 2020- January 2022 | Remote Job -*Entering data into the database and checking to ensure the accuracy of the data that has been entered *Verifying entered patient data and information by reviewing, correcting and re-entering data on new and existing profiles *Make sure that test samples are properly linked to their respective paperwork *Compiling duplicate patient profiles of the same institution for merging *Identifying discrepancies in information and obtaining further information for incomplete documents *Updating existing patient information in the database * Reporting to our managers for updates and queries regarding new clients, procedures, and methods Ecommerce VIrtual Assistant | Graphic Designer BESTMADE| Aug 2014 | Remote Job *Handles Order Fulfillment, both Shopify, Walmart and Amazon. *Product Listing on eBay and Shopify, Walmart and Amazon *Handles Amazon Seller Account, Shopify Site and Walmart Site *Answer Customer queries via Email, Chat, Voice and sent out refunds and replacement *Graphic Designer for Labels, Blogs, Social Media Content, Mock up bottles. account manager | data entry specialist Crushing Ads Company | Aug 2016 - Sept 2020 | Remote Job *Managed daily Data Entry Agents who will perform daily operations. *Improved development process by mentoring and on boarding more than 50 subordinates. *Explored new tools for the quality assurance team could use for testing purposes *Prepared monthly payroll data for processing by the payroll incharged. *Collaborated closely with Supervisor to identify areas of concern and most effective methods. Order Processing | Product Researcher | Sourcer ECS Operation Company | Aug - 2017 - April 2018 *Product Research | Sourching on Amazon and other Dropshippiing Sites. *Product Listing on eBay and Shopify *Process Orders, using DSM tools and manually. *Answer Customer queries, sent out refunds and replacement *Coordinates with co subordinates and supervisor for marketing strategies to implement. Virtual Assistant | Graphic Designer | SEO Content writer Sadowado LLC | March 2018- Jan 2019 *Managed Amazon Seller Central, inline with Product listings, Updating Product Listngs, KW researcher. *Check Inventory, Check individual Listings, Customer Service, Order Processing, Created Product Mock-ups and updating it on the Website(Shopify and Amazon), *Handling Social Media Accounts (Instagram, FB Page,) Virtual Assistant | Graphic Designer Bluechip Retail LLC | March 2017 - Jan 2018 *Managed Amazon Seller Central, associated with daily tasks from *Create SOP's for every tasks, Google Documents and VIdeos. *Check Inventory, Create Product Listing, Check individual Listings, Customer Service, Order Processing, Created Product Mock-ups and updating it on the Website(Shopify and Amazon), *Handling Social Media Accounts (Instagram, FB Page,)