Great Joy Madura

 GREAT JOY S. MADURA BRGY. SAN FRANCISCO PANABO CITY, DAVAO DEL NORTE 8105-/Skype: dsmacs_joy SKILLS: SOCIAL MEDIA MARKETING LEAD GENERATION TELEMARKETING BASIC VIDEO EDITING DATA ENTRY CUSTOMER SERVICE EMAIL MANAGEMENT VIRTUAL ASSISTANT ADOBE PHOTOSHOP/CANVA SOCIAL MEDIA MANAGEMENT SOFTWARE USED: GOOGLE DOCS GOOGLE SHEETS KEYWORD PLANNER ADOBE PHOTOSHOP DROPBOX TEAMVIEWER ANYDESK WORDPRESS,ETCH WORK EXPERIENCES: AUGUST 2017- APRIL 2018ECS OPERATION COMPANY JOB POSITION:ORDER PROCESSING Virtual Assistant /Shopify, eBay JOB DESCRIPTION: Research products on Amazon and eBay. Process Orders through Amazon, Banggood Site and other Dropshipping Sites. Answers Customer Queries, sent out Refund Contact Support for replacement or refund issues Process Orders through DSM Tool Input Data on Spreadsheet/Google Sheets. SOFTWARE: Google Sheets, Google Docs, Google Drive Dropbox Paypal DSM Tool Time Doctor MARCH 2017- JAN 2018BLUECHIP RETAIL LLC JOB POSITION:VIRTUAL ASSISTANT/SOCIAL MEDIA MANAGER JOB DESCRIPTION: Handling Stores on Amazon, Ebay, Shopify and Walmart Campaign Advertising Product Optimizing in Amazon and Shopify Handle Amazon Seller Central Account, Sending out Refund, Order Processing, Connect with Different Supplier through Emails. Automate Email Management Tools Handle Social Media Accounts, Facebook, Instagram and Pinterest SOFTWARE: Google Drive, Google Sheets Canva, Photoshop Dropbox Wordpress Paypal Trello, Asana FEB. 2016 – MARCH 2017 SADOWADO LLC COMPANY JOB POSITION: VIRTUAL ASSISTANT/SOCIAL MEDIA MANAGER JOB DESCRIPTION: Handle Amazon Seller Central Account SEO Content Optimization Administrative Tasks Optimizing Images of the product using Adobe Photoshop Handle Social Media Accounts, Facebook, Instagram Social Media Management SOFTWARE: Google Drive, Google Sheets Canva, Photoshop Dropbox Seller Tools Click-Up Project Management Tool APRIL. 2016 - 2017 BESTMADE NATURAL PRODUCTS JOB POSITION: VIRTUAL ASSISTANT/SOCIAL MEDIA MANAGER/FB ADS MANAGER/DATA ENTRY ESPECIALIST/PERSONAL ASSISTANT SOFTWARE: Handle Amazon Seller Central Account, Walmart, Shopify, eBay, Google Store Administrative Tasks, Data Entry, Email Management Optimizing Images of the product using Adobe Photoshop Handle Social Media Accounts, Facebook, Instagram, Twitter, Pinteres Creating Youtube Channel, boosting Subscribers Editing Videos of the products for advertisements with Content SOFTWARE: Google Drive, Google Sheets Canva, Photoshop Dropbox Cyberlink Video Editor Adobe Premiere Helium10 Jungle Scout JUNE. 2015 - NOV 2016 CANNY DIGITAL (SINGAPORE BASED) JOB POSITION: TELECALLER/LEAD GENERATOR/VIRTUAL ASSISTANT JOB DESCRIPTION: Mainly research companies phone number and call them and let them know the offer and also ask their basic information, and input the data on the google sheets. SEPT. 2015 – FEB. 2016 INNOVATICE RESPONSE LLC JOB POSITION: CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION: Explain products or services and prices, and answer questions from customers. Billings and Queries AUG. 2014 - APRIL. 2015 PROPERTY REFUND/MADNOX CORP. JOB POSITION: VIRTUAL ASSISTANT/TELEMARKETER JOB DESCRIPTION: Appointment Setting/Cold Calling CAMPAIGNS:SEO/MORTGAGE/MOBILE APP/ HYPHARD TRADING MAY – AUGUST 2014CALLBOX COMPANY JOB POSITION: TELEMARKETER JOB DESCRIPTION: Research prospects in LinkedIn Generate Leads/Gather Basic Info APRIL 2014 - SEPT. 2014SKYPOWER SOLUTIONS COMPANY JOB POSITION: VIRTUAL ASSISTANT/TELEMARKETER JOB DESCRIPTION: Email Marketing Management Research/Lead Generation Cold Calling Prospect/Appointment Setting CAMPAIGNS:ENERGY DEREGULATION/ PEPCO OCTOBER 2013 - MARCH 2014 THE OUTSOURCE LINK COMPANY JOB POSITION: TELEMARKETER/ SALES REPRESENTATIVE/ CUSTOMER SERVICE JOB DESCRIPTION: Cold Calling Prospect/Appointment Setting CAMPAIGNS:GOOGLE ACCOUNT - USA based/ Outbound PAYMENT PROTECTION PLAN/ BLACK PEARL - UK based/ Outbound HOME BROADBAND – UK based/ Inbound Account FEBRUARY- BUSINESS SOLUTIONS COMPANY JOB POSITION: TELEMARKETER/ SALES REPRESENTATIVE JOB DESCRIPTION: Cold Calling / B2C / Appointment Setting CAMPAIGNS:EDUCATION NETWORK, STUDENT LOANS, DEBT MANAGEMENT, HEALTH INSURANCE, SOLAR PANEL APRIL 2012DOQUE STRATEGIC MARKETING AND CREATIVE SOLUTIONS CANADA JOB POSITION: TELEMARKETER/ SALES REPRESENTATIVE JOB DESCRIPTION: Cold Calling / B2C / Appointment Setting CAMPAIGNS:CAR LOAN APPLICATION, MAGAZINE SUBSCRIPTION SEMINARS AND TRAININGS Sutherland Global ServicesApril 2011 COL Training Six Eleven Global ServicesMarch 2011 Basic English Training BPO Introduction & Career TalkSeptember 29, 2011 Career Guide (JobsDB.com)February 9, 2012 Digital AnimationMarch 10, 2009 PC AssemblyMarch 12, 2009 Basic Networking & CablingMarch 27, 2009 Pre-Employment SeminarFebruary 9, 2012 Career Guide (JobsDB.com)February 9, 2012 Intel and Microsoft Product TrainingSeptember 12, 2013 Acer Seminar TrainingMarch 18, 2014 EDUCATION ATTAINMENT TertiaryAMA Computer College 123 Gen. Malvar St., Davao City, 2012 Philippines 8000 REFERENCES: Ms. Roanne Tadi na Master Marketing Company Supervisor- Ms Marie Oriol Innovative Response LLC / Supervisor-Mr. Renee Romero Innovative Response LLC/OM renee@inno v ativ eresponsellc.co m David St Germaine Master Marketing Company/ Owner firstnatio nsfina ncin g@g m ail.co m Will Lai Click Refresh Company/ CEO/ Owner-m Vince Defauwes Property Refund Company/ Owner/ CEO defauwes@gm ail.co m Michael MBelengga Skypower Solutions Company/ Manager sky po werso lutio nsllc@gm ail.co m