Gray Marie Lagolos

GRAY MARIE O. LAGOLOS Email:-Phone number:- Skype id: live:.cid.5316e-d61f WORK EXPERIENCE Customer Service Representative Concentrix Davao April 2018 — April 2019 ● ● ● Assisting sellers via telephone in listing products manually and by bulk using flat file feeds, managing inventory, shipments, and fulfilling orders. Answering questions and concerns about their seller’s account and website policies. Fixing incorrect information in a product detail page. Customer Service Representative VXI Philippines Davao May 2019 — September 2019 ● ● ● ● Responding to billing concerns via call. Managing mobile plans and devices under the customer's account. Providing the best mobile plans and promotions to customers. Keeping the customer from cancelling their accounts by providing great service. EDUCATION ● Senior High School Davao Doctors College Class of 2018 ● Diploma in Midwifery Davao Medical School Foundation Inc. Class of 2021 PERSONAL INFORMATION ● ● Birthday: October 22, 1999 Address: Safamana, Malagamot, Panacan, Davao City