I work as a financial account technical support agent for my old employer. In addition to assisting customers with software-related issues, I assisted customers in troubleshooting their financial software.
I work for a client as a customer support representative, handling any emails including customer complaints regarding the products. Additionally, I am knowledgeable with listing on Shopify, and tracking orders on ShipStation, Amazon, eBay, Canva and Slack as a communication tool. I am also familiar to use Chatgpt. In addition to that, I have an experience in Facebook & Instagram meta, Google trends, and managing open cases on Paypal.
I have the enthusiasm, skills, and eagerness to learn and work hard to fulfill your expectations.
I am a highly driven individual with a genuine desire to deliver the best hospitality and customer service while maintaining a positive attitude towards my job. With my skill set & training, I can be a valuable addition to your Company.