Gracia Brown

I have 5 years of experience working in customer service and I have developed strong

communication and interpersonal skills throughout my career. I have a natural ability to

build rapport with customers and I de-escalated calls to ensure customer satisfaction is

met. I have experience in handling a high volume of customer service and sales calls ,

and I am confident that I can do the same for your company.

During my time at both Conduent and Centerfield I was always recommended to train

and guide new recruits on what is expected at the company.Furthermore, I am also

proficient in team collaboration, leadership qualities and time management , which I

believe will come in handy in this role.