Gracelyn Batalon

I have been working as a Customer Care Specialist for almost 4 years, mainly as a Live chat agent for a US-based Telco Account and US-based Shopping Account. for almost 4 years’ time, I’ve developed impeccable manners and an ability to politely deal with disgruntled customers. I am accustomed to working on multiple projects simultaneously.

My experience has helped me improve my leadership skills, hone my organisational skills, and has provided me with extensive knowledge of how to up-sell services and goods to potential clients.

Currently, I am working as a drop shipping customer support as well which is I think a plus for me for this job opening.