Gracel Buban
Aranda
Personal Profile
HOW TO REACH ME
Mobile: -
Email:-Address: 2908 Sampaguita St. Barangay 896
Punta Sta. Ana Manila, Metro Manila, 1009
ACHIEVEMENTS
Consistent with commendations from clients
of American Express Int. Inc.
Customer Service and Quality Champion
Line of Business: Pearson VUE
Consistent with commendations from clients
Line of Business: Apria Healthcare
April to May 2020 Top 3 Financial Advisor
Sun Life of Canada Philippines Inc. - Sequoia NBO
Insurance Commission Passer
April 2019 - Present
Rank #1 Agent - Telco Services Australia
Line of Business: DVC Department
Legend of the Month - Telco Services Australia
Line of Business: DVC Department
Athletic Scholar from Far Eastern University
Year 2014
REFERENCE
Ms. Raquel R. Dela Cruz
(-
Customer Care Professional American Express International Inc.
Ms. Dianne Stephanie J. Cervas
(-
Specialist II - Training
Global Servicing Learning Network American Express International Inc.
I have a clear, logical mind with a practical
approach to problem-solving and a drive to see
things through to completion. I have more than
8 years of experience working in the corporate
sector. My excellent customer service and
communication skills, combined with my
relevant work experience, makes me a real asset
to any organization that I work for.
ACADEMIC BACKGROUND
Far Eastern University
BSBA Major in Operations Management
S.Y. 2010 - 2014
Nicanor Reyes Street, Sampaloc Manila
Polytechnic University of the
Philippines
Computer Engineering
S.Y. 2009 - 2010
Pureza Street, Sta. Mesa Manila
University of the East
Secondary
S.Y. 2005 - 2009
Claro M. Recto Street, Manila
Christian Academy of Manila
Primary
S.Y. 1999 - 2005
Nagtahan Street, Sta. Mesa, Manila
WORK HISTORY
Customer Care Professional
American Express International Inc.
Bonifacio Global City, Taguig City
June 2021 - Present
Sun Life Financial Advisor
Sun Life of Canada Philippines, Inc. Sequoia NBO, Makati City
Part Time Job
June 2019 - March 2022
Sr Customer Support Executive
HCL Technologies Philippines Inc.,
McKinley Hill Taguig City
July 2019 - March 2021
Order Management Officer
Telco Services Australia,
Pasay City
March 2018 - June 2019
Vehicle Sales Admin Assistant Finance Section
SKILLS
- Proficient in the following software:
MS Word; MS Excel; MS PowerPoint
- Adaptability
- Time Management Skill
- Quality Assurance
- Attentive Listening
- Poised under pressure
- Multitasking
Toyota Manila Bay Corporation,
Pasay City
(Macro Staffing Inc.)
June 2016 - February 2018
Satellite and Pathology
Warehouse Department
Supply Chain Management Administrative Assistant
St. Luke's Medical Center
Bonifacio Global City, Taguig City
(Prime Power Manpower Services)
December 2015 - May 2016