Grace Udeme

Grace Udeme

$6/hr
Executive Virtual Assistant | Administrative Assistant | Customer Support
Reply rate:
80.0%
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria
Experience:
5 years
Grace Imeh UDEME Oke Odo, Ile Epo, Lagos- LinkedIn profile: https://www.linkedin.com/in/grace-udeme-- EXECUTIVE SUMMARY High-performance professional with 10+ years of quantifiable results in Project Executive Administration and management PROFESSIONAL EXPERIENCE Freelancing 2022- To date ● Calendar management ● Customer support ● Travefy Expert ● Cold calling ● Tasks Coordination ● Data entry ● Light Bookkeeping ● Tasks scheduling ● Executive Assistant ● Appointment setting ● Leadscrapping ● Social media management ● Any other task assigned Project Coordinator February 2019- December 2021 Cymtel Global Infrastructural Ltd ● Liaising with the departmental heads to determine project objectives ● Coordinating site activities on passive aspects (IHS project) ● Follow up on the issuance of Ref for easy access to sites (IHS Project) ● Ensuring deadlines are met on delivering consumables to clients ● Day-to-day liaising with project managers to make sure parts are ordered for jobs on time ● Invoicing and proper follow-up to ensure invoices are raised for clients as at when due ● Manage and supervise facility functions ● Interact with other departmental heads in managing the entire administrative operations ● Develop logistics in organizing records, files, and statements in an effective manner ● Effectively follow up on PO, JCC sign-off, and final payment ● Collation of timely reports from the field engineers Operations Administrator/Executive Assistant April 2016 – Oct 2018 Ericsson Nigeria MTN Project • Tracking of Route Cause Analysis (RCA) of inbound reports of 2G, and 3G sites based on network utilization and performance • Processing of Purchase Orders • Tracking of Work Order fulfillment • Make accommodation arrangements • JCC/Timesheet and Overtime processing for Resource payment • Documentation of site Infrastructures and Assets • Technical record of Assets movement • Gordon Ordering for resource work tools • Quality documentation and filing • Calendar management • Communication management • Fleet administration and management • Active Preventive Maintenance (APM) scheduling, monitoring and r, and reporting • Processing of Expense claims via Concur • Pool car/driver management • Minutes of Governance/Customer meetings • Non- Non-routine tracking and documentation • General administrative support Fuel Administrator Ericsson Nigeria November 2013 – March 2015 MTN Project • Regional BTS Fuel administration • Tracking of Plan Preventive Maintenance (PPM) with the Sites Maintenance Controller (SMC) • Documentation of site Infrastructures and Assets • Technical record of Assets movement • Keeps records of all diesel supplies, movements, and t, transfers in the region under a PM • Analyzes Diesel Consumption per site, Tracks site by site diesel usage trends compared to site energy consumption • Provides and plans monthly diesel delivery schedule and volume • Tracks Diesel supply progress, weekly diesel level, and monthly diesel ends stock and provides monthly data on diesel used. • Ensures Diesel quality and specification-approved standards • Ensures site diesel usage is within companies company-accepted limit • Maintains zero % site failure on diesel • Diesel savings. This involves ensuring that diesel intervention is avoided and reducing diesel CPH • Keep track of all diesel supplied to site the, Usage Analysis, and quantity planning Technical Project Administrator May 2013 – October 2014 Ericsson Nigeria MTN Project • Receive sites from the project and schedule them for Quality Auditors to proceed with a quality check on various ASP sites • Collating daily reports from quality Auditors • Preview Quality Auditors' reports and forward them to various ASPs • Prepare a daily track for detailed reports and forward them to various line managers. • Liaise with ASPs regarding site visitation via quality audit • Upload quality audit reports to the Site handler • Prepare Certificate of Completion (COC) for invoicing • Prepare Work Order (WO) and process for purchase order (PO) Project Admin Executive Ericsson Nigeria February 2011– March 2013 Airtel Project • Responsible for purchase request • Uploading of Documents in Eridoc • Documentation of site acceptances • Verification of C-Module • Administer, develop, and maintain required project administration and procurement documentation in assigned projects. • Process invoices and effective follow-up on Purchase Orders • Prepare and monitor the status of project procurement documentation to applicable service providers/suppliers, including the creation of purchase Requests (PR), tracking Purchase Orders (PO), and Goods Receipts Notes (GRN) • Support the customer project managers in ensuring all project documentation required for invoicing and project completion will be collected correctly and completely. • A proactive way of working to support the program manager and improve administrative effectiveness • Assist all resources in the project office (Airtel Account) on administrative assignments • Ordering office supplies and maintaining office equipment • Responsible for processing documents such as expense claims, travel expense reports, travel orders, • Responsible for the follow-up of maintenance issues in the office • Keep track records of project expenses Document Controller Ericsson Nigeria • Preparing of ATPs • Scanning and filing of documents appropriately March 2009 – January 2011 Etisalat Managed Services, Nigeria • Responsible for coordinating with all departments of the company to ensure that all documents are kept in the right place and the right department file archive • Perform a regular audit of corporate documents to ensure that all documents are properly submitted to other departments. • Responsible for file validation and document controlling e.g. PR, PO and JCC • Effectively follow the company’s standard operating procedures in submissions of documents. • Submitting corporate documents punctually and with quality • Preparation of all documents and communication with employees to make submissions timely EDUCATION Higher National Diploma, Electrical/Electronics • Faculty of Engineering, Osun State College of Technology, 2015 MEMBERSHIP Associate • The Chartered Institute of Supply Chain Management- ACISM • The Certified Institute of Warehousing and Materials Management- ACIWM TRAINING/CERTIFICATE Ericsson University (online) • Project Management/Business Analysis • A1 Career Essentials • Anti-Corruption • Brand training • Business Ethics • Compliance in service delivery • Data privacy • HSE 1,2,3 • Management for leaders • Trade Compliance • Site Access Requests training (Issuing of Access Ref) Software Used ● Trello ● Slack ● Asana ● Travefy ● Squareup ● Airtable ● Google Suite ● Aweber ● Apollo.io ● Leadscrape ● Zoho ● Notion ● Can learn any other tool within a short period Reference Available upon Request
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.