Grace Salandanan

Grace M. Salandanan Virtual Assistant Customer Service Representative with 5 years experienced in an International Airlines Account and 10 years Admin Assistant exposure for a multinational company. Work Experience-- Manila, Philippines SKILLS Data Entry Internet Research v Office Application v Email Management Schedule Management v Ecommerce / Product Lister v LANGUAGE English Tagalog Guest Contact Center / Representative International Airlines Account July 18, 2014 to June 16, 2019       Back Office Support Sending notification to Travel Agent for any modification needed on guest booking Tracking and checking of Guest reservation Outbound call to offer guest paid seating Make new booking / reservation Changes, Cancellation and adding extras as per guest request TV, Cable and Internet Technical Service Representative April 15, 2013 to May 30, 2014  Troubleshoot TV, cable and internet problems Triumph International Philippines – Direct Sales Admin Assistant for Product Management Team October 30, 1999 to August 15, 2010   Making research for product competitive Data Entry for product planning (monthly and annual budgeting) Certificates Virtual Assistant Bootcamp