Grace Onah

Grace Onah

$20/hr
i am a seasoned Professional Administrator
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Ikeja, Lagos, Nigeria
Experience:
10 years
   Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.   Work History     2021-04 - Current   Human Resources Manager ELPAZIO LIMITED, LAGOS Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management. Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset. Managed over 50 customer calls per day. Maintained company compliance with local, state, and federal laws, in addition to established organizational standards. Organized and led staff orientation programs and training to promote collaboration. Monitored and handled employee claims involving performance-based and harassment incidents. Motivated employees through special events, incentive programs, and constructive feedback. Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management. Motivated employees through special events and incentive programs. Devised hiring and recruitment policies for 50 employee company 2019-01 - 2021-03   Data Entry Assistant LANDMARK NIGERIA LIMITED, LAGOS Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports. Organized, sorted, and checked input data against original documents. Entered numerical data into databases with speed and accuracy using 10-key pad. Scanned documents and saved in database to keep records of essential organizational information. Sorted documents and maintained organized filing process. Completed data entry tasks with accuracy and efficiency. Secured and protected data from unauthorized access by complying with security protocols. Followed established procedures to enter and process data correctly. Developed and maintained databases to store customer information. 2018-04 - 2019-12   Visual Assistant ROGIES BOTTLING LIMITED, LAGOS Organized store merchandise racks by size, style, and color. Created visual displays to highlight new and featured products. Incorporated new design techniques to create innovative and eye-catching displays. Developed merchandising strategy to efficiently move overstock. Investigated current trends and innovative techniques to create unique displays. Enhanced overall store appearance by applying careful consideration to product and display locations. Analyzed customer feedback and shopper trends to inform display designs. Developed themes, props and lighting for merchandise displays. Arranged consistent shelves, bins, and racks at 20 locations by following established planograms 2009-04 - 2018-11   Company Secretary EIL TELECOM LIMITED, LAGOS Answered multi-line phone system and enthusiastically greeted callers. Transcribed phone messages and relayed to appropriate personnel. Drafted professional memos, letters, and marketing copy to support business objectives and growth. Routed business correspondence, documents, and messages to correct departments and staff members. Screened visitors and issued badges to maintain safety and security. Provided clerical support to company employees by copying, faxing, and filing documents. Managed over 50 customer calls per day. Restocked supplies and submitted purchase orders to maintain stock levels. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Responded to inquiries from callers seeking information. Volunteered to help with special projects of varying degrees of complexity. Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service. Surpassed team goals by partnering with colleagues to implement best practices and protocols. Opened and properly distributed incoming mail to promote quicker response to client inquiries. Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files. Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy. Liaised between clients and vendors and maintained effective lines of communication. Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders. Answered multi-line phone system and enthusiastically greeted callers Transcribed phone messages and relayed to appropriate personnel Routed business correspondence, documents, and messages to correct departments and staff members Drafted professional memos, letters, and marketing copy to support business objectives and growth Provided clerical support to company employees by copying, faxing, and filing documents   Education     2011-10 - 2013-07   MBA: Human Resources Management LADOKE AKINTOLA UNIVERSITY OF SCIENCE AND TECH. - OGBOMOSHO, OYO STATE, NIGERIA 2007-10 - 2009-07   POST GRADUATE DIPLOMA: Human Resources Management UNIVERSITY OF SCIENCE AND APPLIED MANAGEMENT - PORTO NOVO, BENIN REPUBLIC 2004-03 - 2006-02   HIGHER NATIONAL DIPLOMA OLABISI ONABANJO UNIVERSITY - AGO-IWOYE, OGUN STATE 2001-02 - 2003-04   ORDINARY NATIONAL DIPLOMA: Secretarial Studies And Office Administration MOSHOOD ABIOLA POLYTECHNIC - Asha, Ogun State 1997-02 - 1998-11   DIPLOMA: Secretarial Studies And French Language CROWN BILINGUAL AND SECRETARIAL CENTRE - LAGOS   Certifications       Chartered Institute of Personnel Management (CIPM)   Contact     Address LAGOS, NIGERIA 4443 Phone - E-mail -  Skills     Succession planning Compensation and benefits Workforce improvements Personnel recruitment Labor negotiations Benefits and compensation management Company organization Training programs Microsoft Office proficiency File and records management   Languages     English, Igbo and a bit of French Excellent .
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