I am an experienced customer service agent, with a pleasant demeanor, excellent phone voice, and enjoy interacting with customers. Through my work-related and educational experiences, I have expanded my abilities to provide excellent service in a professional manner. My background in the people service industry has equipped me with superior organizational facilities and time management skills. I have outstanding problem-solving skills that allow me to respond to customer complaints or issues in a professional manner and offer resolutions. I have been complimented by past supervisors for handling stressful situations effectively. I would love to contribute my personal attributes and skills to your team.