Grace Odah

AAP ADMIN USER GUIDE Powered by AAP USER GUIDE 1 COPYRIGHT INFORMATION This document and its content is copyright of ByteWorks Technology Solutions Ltd - © ByteWorks-. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:  you may print or download to a local hard disk extracts for your personal and non-commercial use only  you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. All material in this course is, unless otherwise stated, the property of Byteworks Technology Solutions Ltd. Copyright and other intellectual property laws protect these materials. Reproduction or retransmission of the materials, in whole or in part, in any manner, without the prior written consent of the copyright holder, is a violation of copyright law. A single copy of the materials available through this course may be made, solely for personal, non-commercial use. Individuals must preserve any copyright or other notices contained in or associated with them. Users may not distribute such copies to others, whether or not in electronic form, whether or not for a charge or other consideration, without prior written consent of the copyright holder of the materials. Contact information for requests for permission to reproduce or distribute materials available through this course are listed below: AAP USER GUIDE 2 REVISION HISTORY S/N Author Revision Date Comment 1 Grace Odah 1.1 15/05/2020 Version 1 AAP USER GUIDE 3 TABLE OF CONTENT INTRODUCTION 5 Chapter 1: FEATURES 6 1.1. Workflow management 1.1.1. How to Create and manage workflows 1.2. iSafe Requests 1.2.1. How to Approve and Disapprove iSafe Request 1.3. Admin User Management 6 6 7 7 8 1.3.1. How to Create admin users and assign permission 8 1.3.2. How to Manage admin users 9 1.3.3. How to Create app users 10 1.3.4. How to Manage App users 11 1.4. Broadcast Messaging 12 1.4.1. How to Create broadcast 12 1.4.2. How to Approve and Disapprove broadcast 13 1.5. Ideas 1.5.1. How to Approve and Disapprove Ideas 1.6. Reports and Analytics 1.6.1. How to view reports and analytics - Chapter 2: ROLES AND PERMISSIONS MANAGEMENT 16 Chapter 3: MASTER DATA MANAGEMENT 18 Chapter 4: SUPPORT AND SYSTEM HEALTH 19 AAP USER GUIDE 4 INTRODUCTION This guide introduces the AAP (Activities, Asset and People) application built as an initiative developed to elevate the lives of every resident, staff and individuals in NLNG Residential and Industrial areas. This is to provide ease of access, build better relationships amongst residents in an Estate and lets you communicate seamlessly with everyone in the estate conveniently without stress. AAP USER GUIDE 5 Chapter 1: FEATURES 1.1. Workflow management 1.1.1. How to Create and manage workflows STEPS: 1. 2. 3. 4. 5. Access the url (https://nlng.estateandhomes.ng//) Sign in using your username and password. Select General settings under the dropdown in the Settings menu. Under General Settings, select Workflow Configuration. Click on the Create workflow button. 6. Enter the Name of the workflow 7. Enter the step and select the roles for the particular step. Note that you can add steps based on how you want the approval process done, hence the process must go through the number of steps selected before it can be fully approved. 8. Save Changes. 9. You can manage the created workflow by selecting the created workflow, click on the three (3) dots by the action column and select preferred action; this could be to update usage, edit workflow and deactivate workflow. AAP USER GUIDE 6 1.2. iSafe Requests 1.2.1. How to Approve and Disapprove iSafe Request STEPS: 1. Go to the Request Processing module on the side bar menu. 2. Select Incoming Request under the dropdown menu. 3. There is a display of the search filter, hence select Incident under the request type category; under the approval status, select Pending; under the show Request, select Pending my approval. 4. Click on Apply Filter. 5. There will be a display of pending iSafe requests. 6. Click on the request and apply action, either Approve or a Disapprove. 7. Admin can also create an iSafe request by selecting Add Request under the dropdown menu of request processing module. 8. There is a display of the search filter to select the type of request, select incident. AAP USER GUIDE 7 1.3. Admin User Management 1.3.1. How to Create admin users and assign permission STEPS: 1. 2. 3. 4. Select User Management under the dropdown in the Settings menu. There are two (2) users; Admins and Other Users Select Admins. To create an admin user, click on Add user. 5. Fill in the details of the user with contact information, you can add the user image and select Role(s) for the user, then submit. AAP USER GUIDE 8 1.3.2. How to Manage admin users STEPS: 1. Select User Management under the dropdown in the Settings menu. 2. Click on Admins, there will be a display of all the admin users on the system. 3. Select the action dotted lines on the selected admin user, it will display a dropdown of these actions: View/edit user, deactivate users or Reset password. 4. Select any of the action to be performed on the user’s account. AAP USER GUIDE 9 1.3.3. How to Create app users STEPS: 1. Select User Management under the dropdown in the Settings menu. 2. There are two (2) users; Admins and Other Users 3. To create an app user, click on Add user. 4. Fill in the user information and submit. 5. The created user gets a notification on the email address used to register, a verification code is also sent. 6. User is prompted to download the app, then enter the verification code sent in the mail. 7. You will be required to register with your email the first time you launch the app. 8. Complete the registration and you are fully registered. AAP USER GUIDE 10 1.3.4. How to Manage App users STEPS: 1. Select User Management under the dropdown in the Settings menu. 2. Click on Other users, there will be a display of all other users on the system. 3. Select the action dotted lines on the selected admin user, it will display a dropdown of these actions: View/edit user, Resend invite, Deactivate or Reset password. AAP USER GUIDE 11 1.4. Broadcast Messaging 1.4.1. How to Create broadcast STEPS: 1. Go to the Broadcast Messaging module on the side bar menu. 2. Select Create under the dropdown menu. 3. Enter the subject of the broadcast, the type, the message to be broadcasted, the attachments (picture) and the group to receive the broadcast dispatch. 4. You can preview the broadcast message. 5. Send for approval. AAP USER GUIDE 12 1.4.2. How to Approve and Disapprove broadcast STEPS: 1. Go to the Broadcast Messaging module on the side bar menu. 2. Select History under the dropdown menu. 3. There is a display of the search filter; under the status, select Pending; under the show Broadcasts, select Pending my approval. 4. There will be a display of all broadcasts pending approval. 5. Click on the view button on the selected broadcast message, there will be a display of the broadcast preview. 6. You can now approve or disapprove the broadcast message. AAP USER GUIDE 13 1.5. Ideas 1.5.1. How to Approve and Disapprove Ideas STEPS: 1. Go to the Request Processing module on the side bar menu. 2. Select Incoming Request under the dropdown menu. 3. There is a display of the search filter, hence select Ideas under the request type category; under the approval status, select Pending; under the show Request, select Pending my approval. 4. Click on Apply Filter. 5. There will be a display of pending Ideas requests. 6. Click on the request and apply action, either Approve or Disapprove. AAP USER GUIDE 14 1.6. Reports and Analytics 1.6.1. How to view reports and analytics STEPS: 1. Go to the Reports and Analytics module on the side menu bar. 2. Select the breakdown type of how you want to extract the report (that is, Daily, Monthly and Yearly). 3. Select the date range and refresh. 4. To select the Incident Report, select incident report (this is seen below the graph) 5. Choose the Fiscal Year you want to filter by. 6. You can print the report by clicking the Print report button. AAP USER GUIDE 15 Chapter 2: ROLES AND PERMISSIONS MANAGEMENT This contains the different roles configured on the system and their respective permissions. ROLES PERMISSION ESD Admin Create broadcast Approve Adverts Create Survey ESD Approver Approve broadcast Approve Adverts Approve Survey HSE Admin Create broadcast Approve iSafe HSE Approver Approve broadcast Approve iSafe CSS Admin Create broadcast CMO Admin Create broadcast Club Admin Create broadcast AAP USER GUIDE 16 CSS Approver Approve broadcast CMO Approver Approve broadcast ESD Manager Approve broadcast AAP USER GUIDE 17 Chapter 3: MASTER DATA MANAGEMENT This section describes how to create and master the master data on the system. STEPS: 1. Go to the Settings module on the side bar menu. 2. Select Import Data under the dropdown menu. 3. Click on the Upload Data File; select from the dropdown list of data to be uploaded, these include User, Master records and Districts. 4. Follow the instructions given, use the excel template in the system, download and populate, then upload the data. AAP USER GUIDE 18 Chapter 4: SUPPORT AND SYSTEM HEALTH For issues escalation, technical support, and assistance, Send a mail to-Or Call:- AAP USER GUIDE 19 Version 1.1 Contact Us URL: http:www.byteworks.com.ng EMAIL:-PHONE: +234 −- ADDR: No 12 Y.P.O. Shodeinde Street, off Anthony Enahoro Street, Utako, Abuja, Nigeria 19 IMICS ENDPOINT DATA DICTIONARY AAP USER GUIDE 20