Grace Nuekor Cobblah

GRACE NUEKOR COBBLAH-- | Mataheko, Accra – Ghana PERSONAL INFORMATION Results-oriented and highly motivated Individual with a proven track record of driving success through hard work, determination, commitment, and excellent leadership skills. With my experience in administration, I have consistently delivered impactful solutions in various administrative projects. A strategic thinker with a commitment to excellence, I thrive in dynamic environments and I am eager to contribute my expertise to wherever I find myself. CAREER OBJECTIVES Dedicated and detail-oriented administrative professional with a proven track record of efficiently managing office operations, providing executive support, and ensuring seamless workflow. Seeking a challenging administrative role where my organizational skills, attention to detail, and proficiency in office management can contribute to the efficiency and success of the organization. Eager to apply my expertise in document management, scheduling, and communication to facilitate a productive and collaborative work environment. WORK EXPERIENCE SSNIT Registration Office (Onsite) Intern, Customer relations • • • • • Accra, Ghana Dec. 2021 Responsible for providing primary support and to internal and external customers on related registration issues Ensure customer satisfaction and execution of sustainable forward-thinking strategies focused on addressing customer needs and resolving concerns Offer constructive advice and relevant information to customers, paying attention to special needs and wants Assist in the filing of documents and data entry at the end of the day Developed community reputation through commitment to customer satisfaction and strong client relationship Achievements: • • • • • • Developed community reputation through commitment to customer satisfaction and strong client relationship Customer follow-up: called customers for feedback on company products and services and forwarded complaints made Established a good reputation among internal and external clients Ensured assignments were duly completed with accuracy and on time Maintained an excellent level of job productivity Achieved customer satisfaction by being a good listener, and providing the necessary support Parliament Service of Ghana (Onsite) Social Cluster of Committees • • • • • • • • Accra, Ghana Nov. 2023 – Sept. 2024 Scheduled and coordinated committee meetings, ensuring that all members are informed of meeting dates, times, and agendas. Arrange meeting venues and logistics, including room bookings and equipment setup. Recorded accurate and detailed minutes of committee meetings, capturing discussions, decisions, and action items. Ensured that minutes are comprehensive and reflect the deliberations and outcomes of the meeting. Managed committee documents and records, including reports, submissions, and correspondence. Maintained a centralized repository of committee documents, ensuring easy access for committee members and stakeholders. Stayed informed about parliamentary procedures, legislation, and best practices in committee management. Participated in professional development activities to enhance knowledge and skills relevant to the role. EDUCATION Basic school: Base Ordinance Depot Basic School Accra, Ghana Senior High School: Methodist Girls’ High School 2014 - 2017 St. Andrews Senior High School Mamfe, Ghana Assin-Fosu, Ghana 2017 – 2018 Tertiary: University of Ghana, College of Humanities Bachelor of Arts (B.A.) in Political Science and Information Studies Accra, Ghana 2019 – 2023 QUALITIES, SKILLS & INTERESTS QUALITIES • • • • • • • Communication Skills: I have strong verbal and written communication skills, including the ability to convey complex ideas clearly. Leadership: I possess the ability to lead, inspire, and guide others to achieve common goals. Time Management: Efficient management of time to meet deadlines and complete tasks. Teamwork: Collaboration and effective communication within a team environment. Attention to Detail: A focus on accuracy and thoroughness in tasks and projects is my forte. Adaptability: I am able to adapt to new situations and changes in the workplace. Ethical Judgement: I make decisions based on integrity, fairness, and ethical principles. SKILLS • • • • • • Microsoft Office (Excel, PowerPoint & Word) Microsoft Outlook and Teams. Innovation Multitasking Analytical and Problem-Solving Skills Online marketing and situational analysis INTERESTS • • • Reading novels, Listening to music and singing Cooking. EXTRACURRICULAR ACTIVITIES Board games, Card games, Watching football. REFERENCES Available upon request.