Grace Noanyie

GRACE NOANYIE -- www.linkedin.com/in/grace-noanyie| https://gracenoanyie.my.canva.site/ ADMINISTRATIVE / VIRTUAL ASSISTANT PROFESSIONAL SUMMARY Detail-oriented Administrative Assistant with experience supporting executives, managing schedules, and handling client communication. Skilled in organizing workflows, maintaining accurate records, and ensuring smooth day-to-day operations. Also experienced in customer support and business operations through managing a personal retail business. CORE SKILLS Email & Calendar Management | Appointment Scheduling | Travel Coordination Customer Communication | Data Entry & Documentation | Research Social Media Support | Organization & Time Management TOOLS Google Workspace | Microsoft Office | Canva | ClickUp | WhatsApp Business PROFESSIONAL EXPERIENCE Business Owner / Operator Gnoans Accessories Store | 2025 – Present • Manage customer inquiries, orders, and follow-ups across WhatsApp and social platforms • Maintain records of sales, inventory, and customer interactions • Handle customer issues and ensure satisfaction through timely communication Virtual Assistant Chidiebere Henry Onyike | Freelance | Jul 2024 – 2025 • Manage email and calendar scheduling to support daily operations • Conduct research and organize information for decision-making • Coordinate travel plans and maintain organized records Administrative Officer Racles Estates and Investment LTD | 2022 – 2023 • Managed client communication and appointment scheduling • Organized documents and maintained compliance with operational processes Social Welfare Assistant University of Port Harcourt Teaching Hospital | 2023 • Supported patient communication and follow-up processes • Coordinated with external partners on community initiatives Program Assistant CIEPD | 2019 – 2021 • Assisted in coordinating programs and managing digital updates • Maintained records and supported reporting activities EDUCATION B.Sc Peace and Conflict Studies Afe Babalola University, Nigeria CERTIFICATIONS ALX Virtual Assistant Programme (2024) Udemy – Virtual Assistant Skills (2024) Wing Assistant – Data Entry Training (2024) Soft Skills Training – Jobberman Nigeria