Grace Njung'e

GRACE MUKAMI NJUNGE PROFESSIONAL SUMMARY Motivated entry-level Procurement and Supply Management professional with internship and attachment experience in inventory control, stores operations, tendering support, purchasing assistance, and administrative tasks. Strong background in customer service and hospitality operations. Able to multitask, maintain accurate records, and support day-to-day operational activities. Recognized for attention to detail,excellent communication and interpersonal skills, eagerness to learn, and professionalism in delivering procurement and customer service, in support of organization’s efficiency. CORE COMPETENCIES      Procurement & Supply Chain Support Public Procurement Procedures Tendering & Bid Evaluation Inventory & Stores Control MS Office (Word, Excel)     Vendor Sourcing Budgeting & Reporting Support Records & Documentation Management Customer Service & Front Office PROFESSIONAL EXPERIENCE Mission and Outreach Coordinator (Volunteer) Crossroad Fellowship | March 2022 – May 2023      Assisted in preparing budgets and monitoring expenses for outreach activities. Produced reports for program tracking and evaluation. Participated in meetings to assess program gaps and opportunities. Maintained records of procured materials and supplies. Facilitated Swahili study sessions for women in the community. Procurement & Supplies Management Attaché      Supported stores operations: receiving, issuing, and documentation of materials. Participated in tendering activities including bidding, bid opening, and evaluation. Assisted with inventory control and stock monitoring. Supported local purchasing and contract documentation. Provided customer service and assisted with registry/archives management. Procurement & Supply Management Intern      Assisted departments in identifying product and service needs. Monitored supplier trends to support pricing and availability assessments. Conducted research on potential suppliers. Learned procurement, storage, and distribution procedures including stock control. Gained exposure to ISO QMS procurement and stores processes. Cashier / Receptionist Oberana Spa | September 2011 – August 2012      Welcomed clients and coordinated service schedules. Handled payments and maintained cash and sales records. Prepared supply and material orders for spa operations. Managed phone inquiries and provided service information. Collected feedback to support service improvement. Room Stewardess → Receptionist (Promoted) Sun Africa – Sovereign Suites Hotel | June 2010 – April 2011      Welcome guests and managed phone and walk-in inquiries. Assist guests and help resolve issues. Maintained security logs and followed visitor access procedures. Operated telecommunication and front desk systems. Ensured reception area cleanliness and compliance with hotel standards. EDUCATION Diploma in Procurement & Supplies Management TRAINING & CERTIFICATION Certificate Program in Public Procurement (World Bank PERSONAL INFORMATION  Language:English and Swahili  Sex: Female  Age: 37