Grace Njeri Wachira
$15/hr
hi! I'm grace, a highly skilled virtual assistant, customer support and administrative professional.
- Reply rate:
- 100.0%
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Nairobi, Nairobi, Kenya
- Experience:
- 4 years
About
i have proven track record of managing customer inquiries via live chat, email and CRM tools improving response time by 30%.
assisting in data entry, transcription and research ensuring 99% accuracy in documentation.
handling email and calendar management, allowing executive to focus on high-priority tasks.
supporting sales teams with lead generation, follow-ups and pipeline management.
implementing workflow improvements reducing admin time and increasing efficiency.
Skills
