Grace Njambi

Grace Njambi Airbnb Virtual Assistant & Social Media Manager | Guest Communication, Calendar & Cleaning Coordination Professional Summary Experienced Airbnb Virtual Assistant and Social Media Manager with hands-on experience supporting short-term rental and online businesses. Skilled in managing guest communication, bookings, calendars, cleaning coordination, and daily operations, while also creating and scheduling social media content to improve brand visibility and engagement. Reliable, detail-oriented, and proactive, with a strong ability to support business owners in fast-paced environments. Core Skills ●​ Airbnb Guest Communication​ ●​ Calendar & Booking Management​ ●​ Cleaning & Turnover Coordination​ ●​ Turno​ ●​ Channel Manager Support​ ●​ Administrative & Operations Support​ ●​ Social Media Management​ ●​ Content Scheduling​ ●​ Canva Graphic Design​ ●​ Customer Support​ 2 Professional Experience Airbnb Virtual Assistant & Operations Support​ Renta Stays – UK | 2024 – Present ●​ Managed multiple short-term rental listings, bookings, and guest communication.​ ●​ Coordinated cleaning schedules and maintenance.​ ●​ Updated calendars to prevent double bookings.​ ●​ Tracked check-ins, check-outs, and property readiness.​ ●​ Prepared daily operational reports for management.​ Social Media Manager & Administrative Support | 2023 –2025 ●​ Managed social media accounts and scheduled content for online businesses.​ ●​ Created graphics and captions using Canva.​ ●​ Provided administrative support including scheduling, research, and client communication.​ ●​ Helped clients stay organized and maintain smooth daily operations.​ Education & Certifications ●​ Social Media Marketing (SMM) Course​ ●​ Virtual Assistant & Property Management Training​ Tools & Technology Google Workspace | Microsoft Office | Zoom | Asana | Trello | Turno | Canva | Slack 3 Strengths ●​ Highly proactive and reliable​ ●​ Detail-oriented and organized​ ●​ Strong multitasking and time management​ ●​ Professional communication​ ●​ Fast learner with strong tech adaptability​