GRACE IHUDIYA NDUKA
Nigeria
PROFESSIONAL SUMMARY
Dedicated Virtual Assistant and Property Manager with over 3 years of experience in remotely
managing property listings, optimizing revenue, and ensuring exceptional guest experiences.
Proven expertise in real estate listing, property management, and leveraging market analysis tools
to enhance occupancy and rental rates. Adept at utilizing various software tools for data collection,
online research, and customer support. Seeking a role as a Virtual Property Manager to further
apply my skills in optimizing property management processes and enhancing guest satisfaction.
Highly organized, detail-oriented, and committed to maintaining high standards of service and
efficiency.
SKILLS
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Airbnb Co-Host
Real Estate Listing
Property Management
Online Research
Online Chat Support
Email Communication
Market Research
Qualitative Research
Target Market Research
Data Collection
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Virtual Assistance
Data Entry
Microsoft Excel
Google Sheets
Real Estate Lead Generation
Bookkeeping
Calendar Management
Appointment Scheduling
Social Media Management
WORK HISTORY
04/2021
02/2024
to Virtual Airbnb Property Manager/ Co-host
Santa Homes
● Remotely managed all facets of Airbnb property listings, ensuring exceptional guest
experiences and maximizing revenue through effective oversight and strategic
decision-making.
● Maintained detailed and accurate records of bookings, expenses, and income, facilitating
comprehensive financial reporting and informed financial management.
● Provided remote support and expert guidance to property owners, optimizing their listings
and enhancing overall guest satisfaction through tailored recommendations and best practices.
● Responded promptly and professionally to messages, reservations, and inquiries from guests
via the Airbnb platform, ensuring seamless and efficient communication.
● Scheduled and coordinated cleaning and maintenance services to ensure properties were
consistently maintained in pristine condition and presented beautifully.
● Leveraged market analysis tools and implemented dynamic pricing strategies to optimize
rental rates and occupancy, achieving financial and operational goals.
● Monitored guest reviews and proactively addressed any concerns or issues raised,
maintaining positive ratings and enhancing the overall guest experience through continuous
improvement initiatives.
EDUCATION
09/2020
Bachelor of Science: Biochemistry
Abia State University - Uturu, Abia State
CERTIFICATIONS
● Digital Witch Support Community: On-Demand IT Support Skills
● Udemy Certification: Virtual Airbnb Co-host Course
