Grace Mupomi

I am a highly disciplined Operations Administrator with a specialized background in managing the intricate daily workflows of functioning agri-businesses and creative teams. While many Virtual Assistants focus on general administrative tasks, my experience is rooted in high-stakes, real-world environments from commercial farm administration to creative operations where precision, timing, and resource management are the absolute benchmarks of success.

My core expertise lies in bridging the gap between physical operations and digital accuracy. Currently, I serve as the administrative lead for a commercial farm, where I manage our Odoo ERP system. This role has afforded me extensive, hands-on experience in overseeing the entire business lifecycle, from complex procurement and vendor relations to meticulous inventory tracking and revenue reconciliation.

• ERP & Systems Proficiency: I do not simply "use" software; I manage the integrity of business data. Through daily immersion in Odoo, I have mastered the management of vendor bills, purchase orders, customer invoices, and complex manual reconciliations. I possess a natural technical aptitude that allows me to master any new CRM or ERP platform with speed and ease.
• Creative & Strategic Leadership: As an Operations Manager at JMO, I expanded my scope to lead a design team and oversee comprehensive market research. This experience allows me to translate complex market data into actionable strategies while ensuring creative workflows remain on schedule and within budget.
• Operational Intelligence: Managing large-scale broiler batches and agricultural resources requires a proactive, forward-thinking mindset. I am accustomed to tracking project lifecycles, monitoring performance KPIs (including mortality and production rates), and ensuring every dollar spent is strategically accounted for.
• Financial Accuracy & Cash Management: Operating within cash-intensive and high-volume firms has instilled in me a deep respect for meticulous record-keeping. I am an expert at managing cash flow, generating detailed financial reports including General Ledgers and P&L statements and ensuring digital records always mirror physical reality.
• Problem-Solving & Autonomy: Whether in the agricultural sector or a fast-paced design environment, conditions change rapidly. I have developed a resilient "figure-it-out" attitude, allowing me to work independently with minimal supervision while maintaining the highest levels of professionalism.

I am now offering these specialized skills to busy professionals and business owners who require more than just a "helper." I am seeking to partner with clients who need a strategic operational ally someone capable of providing expert data entry, professional document preparation, and high-level reporting.

Whether you need to streamline your Odoo workflows, manage complex creative calendars, or maintain flawless business records, I bring a level of reliability and detail that only comes from managing live operations. I take pride in delivering high-quality work that empowers my clients to focus on strategy and growth, confident that their details are in expert hands.