Grace Mavhiko

Grace Mavhiko Johannesburg, South Africa • Tel: - • Email:- SUMMARY After graduation, I took short courses for Facilitator, Assessor and Moderator with the Education, Training and Development Practices Sector Education and Training Authority (ETDP SETA) of South Africa. In 2018 I became an accredited Assessor and Moderator with various SETAs while working at Boston City Campus and Business College in Braamfontein (Johannesburg). Since then I have trained and assessed various groups on different projects including: Debt Recovery, Business administration, Generic management and Work readiness. I was able to build positive long-term relations with both the students and my employers. I also managed to complete projects ahead of schedule while achieving 100% pass rate. WORK EXPERIENCE 08/2017 – 14/2022 Facilitator/Assessor Johannesburg, South Africa     Delivery of course material PowerPoint presentations Leaner motivation Assessing learners for competence 05/2015- 08/2015 Hotel Trainee Johannesburg, South Africa       Boston College Mapungubwe Hotel Greeting and welcoming guests Answering and directing calls Responding to guest queries and enquiries via email Performing housekeeping tasks as assigned Serving guests at the buffet station Assisting kitchen staff with food prep and preparation EDUCATION 03/2017 Bachelor of Consumer Science Pretoria, South Africa University of South Africa RELEVANT SKILLS  Communication: Report writing, Listening, public speaking, leading, teamwork  Organization: Time management, record-keeping, planning, prioritizing, scheduling  Critical thinking: Observation, management, problem-solving, goal-setting  Computer literacy: Microsoft Office  Languages: English, Shona. IsiNdebele IsiZulu, IsiXhosa