Grace Lyn Lumauag

GRACE-LYN LUMAUAG CUSTOMER SERVICE REPRESENTATIVE ABOUT PROFESSIONAL SKILLS Customer Support Knowledge in Social Media Management Knowledge in Virtual Assistance Canva Layout making Zendesk Slack Zimbra PERSONAL SKILLS Creative spirit Reliable and professional Organized Time management Team player Fast learner Motivated CONTACT P: - E:-- I am an experienced customer service representative with knowledge in social media management and virtual assistant seeking a full-time position in the field of social media and virtual assistant, where I can apply my knowledge and skills for continuous improvement. WORK EXPERIENCE KLAUDEVILLE DECEMBER 2020- PRESENT CUSTOMER SERVICE REPRESENTATIVE- EMAIL/PHONE SUPPORT OPSIFY PHILIPPINES SEPT 2020- NOV 2020 CUSTOMER SERVICE REPRESENTATIVE- EMAIL SUPPORT SITEL- PUERTO PRINCESA AUG 2018- MARCH 2019 CUSTOMER SERVICE REPRESENTATIVE NRG GLOBAL SOLUTIONS JUNE 2011 TO MARCH 2012 COLLECTIONS OFFICER NCO FEBRUARY 2010- JUNE 2011 CUSTOMER SERVICE REPRESENTATIVE TELEPERFORMANCE FEBRUARY 2009- SEPTEMBER 2010 CUSTOMER SERVICE REPRESENTATIVE EPERFORMAX CONTACT CENTERS INC JANUARY 2006- FEBRUARY 2007 MARKETING ASSOCIATE SOCIAL fb: https://www.facebook.com/gracelyng el.lumauag EDUCATION Instagram: gel_lumauag MASSCOMMUNICATION, MAJOR IN RADIO AND BROADCAST COMMUNICATION Polytechnic Univarsity of the Philippines |-