Grace Ifeanyi Okolo

Experienced administrative assistant with 3years results-driven Customer Service; proven record of providing exceptional support and satisfaction to clients. With a keen focus on active listening and attention to details, i excel in understanding and addressing customer needs promptly and efficiently.

Possessing strong communication skills, adept at providing excellent customer service through various channels, including email, chat, and phone. Skilled in managing appointments, scheduling meetings, and coordinating calendars efficiently. Proficient in utilizing virtual tools and CRM systems to streamline processes and enhance productivity. Committed to delivering excellent support, building positive relationships with customers, and contributing to organizational success through effective virtual assistance and appointment management.