GRACE GAY PERONO
Executive Virtual Assistant-
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General Santos, Philippines
linkedin.com/in/grace-gayperono-
live:.cid.a8670f9cde6651eb
Reliable and detail-oriented Virtual Assistant supporting entrepreneurs and business owners through
efficient executive/administrative support, client communication, and operations management. I help busy
professionals save time, stay organized, and maintain strong connections with their clients. By handling the
day-to-day details with excellence and care, I provide dependable, high-quality support so you can focus on
growing your business with confidence.
SKILLS
Email and Calendar Management
Property Management
Lead Generation
Data Entry
PROFESSIONAL EXPERIENCE
2019 – 2024 | Colorado, USA
Proven experience in lead generation, client outreach, and relationship-building across LinkedIn, job
boards, and other platforms. Successfully secured clients and earned performance bonuses for two
consecutive years as a Virtual Assistant.
Skilled in implementing targeted outreach strategies, managing email campaigns, and promoting
resumes/services to increase visibility, drive conversions, and open new job opportunities.
Consistently maintain effective communication and follow-up systems to engage qualified leads, nurture
relationships, and build long-term client connections.
Lead Generation, Thomas Woodfin, LLC
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Bookkeeping Assistant,
Outsourced by Serarose Sabordo
2021 – 2023 | Bacolod, PH
Created and updated invoices in QuickBooks and Xero, ensuring accuracy, branding consistency, and
proper transaction documentation based on client and business requirements.
Logged financial transactions and assisted the bookkeeper in preparing monthly reports, helping maintain
organized records and accurate financial tracking.
Reconciled financial records with bank statements, identified discrepancies, and supported the preparation
of detailed financial statements such as income statements and balance sheets.
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2021 – 2022 | South Carolina, USA
Call and message 15–20 leads daily using Bitrix24 to engage prospects, assess their needs, and educate them
on Medicaid benefits and eligibility requirements.
Qualify leads based on their interest in Medicaid and value-added services (VAS), then follow up to confirm
appointments, provide assistance, and maintain ongoing engagement.
Accurately document outreach efforts in CRM platforms like Salesforce and tracking sheets to ensure data
consistency, efficient follow-ups, and streamlined lead management.
Appointment Setter, Steve Coleman
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E-Commerce Virtual Assistant,
Creative Dreams Agency
2020 – 2021 | Adelaide, AU
Built and customized over 5 Shopify stores, aligning each with unique brand identities to create functional,
visually appealing, and user-friendly online shopping experiences.
Managed product listings, inventory updates, and customer service through Shopify, ensuring accurate
information, seamless navigation, and a consistently positive shopping experience.
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Handled 3 social media accounts (Facebook and Instagram), created branded graphics using Canva,
scheduled posts, engaged with followers, and supported marketing campaigns to boost online visibility and
engagement.
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2019 – 2021 | Texas, USA
Executive Virtual Assistant,
Shang Investment Group
Assisted the CEO and HR with daily administrative and operational tasks, including support in the hiring
process, to ensure efficient business operations and team coordination.
Managed payroll processing, utility and subscription payments, and other financial tasks—ensuring
accuracy, timeliness, and compliance with company policies.
Provided top-tier guest support for Airbnb properties by managing reservations, addressing concerns,
sourcing supplies, and coordinating deliveries to maintain property standards and enhance guest
satisfaction.
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2019 – 2020 | Italy, Italy
Organize and classify transactions within the Wave accounting software to ensure accurate financial
records, proper expense tracking, and streamlined reporting.
Monitor and update the status of shipments by coordinating with carriers, tracking packages, and ensuring
timely deliveries while resolving any shipping issues.
Enhance product promotion by posting backlinks on various websites to reach a wider audience.
Administrative Virtual Assistant, Salesource, Inc.
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2017 – 2019 | Philippines
Assist customers with a warm greeting, guide them through the menu, take accurate orders, and suggest
add-ons or promos to enhance their experience.
Provide fast and friendly service by accurately processing payments, ensuring orders are complete, and
promptly addressing any missing items or concerns.
Support customer needs by maintaining a clean counter area, offering help to elderly or PWD customers,
and responding politely to feedback or complaints.
Dining Crew (Counter), Jollibee Corporation
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EDUCATION
Bachelor of Science in Business Administration
Major in Marketing,
General Santos Foundation College, Inc.
CERTIFICATE
Virtual Bookkeeping Course, Accounting Ace
2024 | Manila, Philippines
Amazon Virtual Assistant, Freelance Academy
2023 | Manila, Philippines
General Virtual Assistant, Angel Jalong VA Course
2025 | Iligan, Philippines
2016 | General Santos City, Philippines
REFERENCES
Thomas William Woodfin, CEO,
Thomas Woodfin, LLC
Serarose Sabordo, Accountant,
Shang Investment Group
Ryan Buckland, CEO,
Creative Dreams Agency
Steve Coleman, Medicare Agent
Marc Hannon, CEO,
Shang Investment Group
Luca Pasqualotto, Manager,
Salesource Limited
