Grace Dela Peña Rivera

A Fantastic day to you!

My name is Grace from the Philippines. I am very confident about what I can contribute to your team and to your business. I can guarantee that I will be giving my 100% skills and commitment for this job as a good start for my 2021 online career.

Below are the reasons why I am the perfect fit for the Online taxi dispatch and telephone call operator role.

Here are my qualifications for your reference:

• 15 years of customer service from BPO (email, chat, and phone support) and freelancing experience.

• Have worked for airline reservation accounts like United Airlines and Jetstar.

• Expert Zendesk user after working with different E-commerce stores since 2018 based in the US, UK, and Australia using Google Suite.

• Shopify expert

• Knowledge in navigating through Shipstation and Aliexpress

• Managerial and Admin skills

• Different E-commerce software/applications savvy (Freshdesk, Georgias, Helpscout, Seller Central, Aircall, Slack, Teamline, etc.)

• Experienced phone, email, and chat support.

• FB and IG comments moderator

• With LinkedIn lead generation experience

• Work Availability: I can work a full shift and can start ASAP!

If you want to know more about me, I'm available anytime for an interview.