Grace

Contacts - - GRACE KAMOTHO Virtual Assistant Work Experience Virtual Assistrant About Me January 2025 Pearson Organized regular meetings, special events and travel& hotel booking. Used google calendar to manage clients meetings ensuring no overlaps. Performed data entry roles. Managed appointments and calendar and booked meetings with new and existing clients. I am a result-oriented virtual assistant and customer support representative. I am dedicated to providing exceptional support to help businesses thrive and grow. I bring a unique blend of technical expertise and interpersonal skills to drive success. Education Virtual Assistant August 2024 Belay Virtual Assistant Alison Assumed responsibilities for telephones and emails, directing calls and customer support. Proofreading and editing documents, correcting for spelling grammar and consistency. Ensured effective record management. 2024 BSc Ecotourism & Hospitality Management Egerton University- Virtual Assistant VOX Network Solutions March 2024 Worked as a data entry clerk, provided customer care service and processed orders for multiple customers. Which exceeded customer’s expectations. Handled complex problems and worked with clients ensuring all discrepancies were resolved in a quick manner. LANGUAGE: English Skills Email management Calendar management Travel scheduling and arrangement Customer service & support Data entry and organization Project management Research and data collection File organization and management Providing product and service information