Grace Ayenugba

GRACE AYENUGBA SALES EXECUTIVE | ACCOUNT EXECUTIVE | LEAD GENERATION SPECIALIST Lagos, Nigeria |-| www.linkedIn.com/in/grace-ayenugba PROFESSIONAL SUMMARY Results-driven Sales and Account Executive with 3+ years of experience in B2B sales, outbound prospecting, cold calling, lead qualification and pipeline management. Proven success in exceeding sales quotas, managing full sales cycles and building strong customer relationships that drive revenue growth and retention. Adept at using sales tools like HubSpot, Apollo, LinkedIn Sales Navigator and Salesforce to manage pipelines, forecast accurately and close deals in fast-paced remote environments. PROFESSIONAL EXPERIENCE SALES EXECUTIVE | SPOTTER AI (AMONGUS INC) | NOV 2024 – PRESENT (U.S. REMOTE) * Surpassed monthly sales targets by 13% through strategic cold calling, lead nurturing and follow-up conversions. * Prospected and qualified new business leads through outbound efforts including calls, email campaigns and referrals. * Booked and conducted discovery calls with potential partners, managing the sales cycle through to close. * Collaborated with Marketing and Product to refine sales strategies, positioning and messaging. * Maintained accurate CRM data using HubSpot and reported on pipeline metrics to leadership weekly. CUSTOMER RELATIONSHIP MANAGER | DALA TECHNOLOGIES | APR 2024 – NOV 2024 * Initiated 100+ outbound calls daily to identify, qualify and convert sales opportunities. * Delivered a 30% increase in pipeline growth through consultative selling and relationship development. * Conducted product presentations and demos, supporting upselling and crossselling efforts. * Ensured seamless handoff from sales to support teams while maintaining 92% client retention. * Enhanced CRM usage to increase lead tracking accuracy and pipeline forecasting. CUSTOMER SUPPORT & SALES SPECIALIST | R.R PAPER PRODUCTS | MAR 2022 – APR 2024 * Achieved a 30% conversion rate from cold calls and consistently met weekly lead gen targets. * Booked and coordinated over 500 appointments, supporting a 72% deal close rate. * Handled end-to-end customer onboarding and product pitching, aligning solutions to client needs. * Implemented upsell and cross-sell scripts in sales support conversations, increasing ARR by 30%. * Used Salesforce to manage customer records, monitor deal stages and track communication history. EDUCATION * B.Sc. (Ed.) Chemistry | Tai Solarin University of Education | Nov 2017 * Postgraduate Diploma in Enterprise Operations & Customer Management | 2022 * National Youth Service Corps (NYSC) | 2022 SKILLS SALES & BUSINESS DEVELOPMENT * Full Sales Cycle Management | Cold Calling | Lead Qualification | Outbound Prospecting * Sales Pipeline Management | Discovery Calls | Deal Closing | Account Growth CRM & TOOLS * HubSpot | Apollo | Salesforce | LinkedIn Sales Navigator | Lemlist | Slack | Trello * Google Workspace | Microsoft Office | Zoom | Calendly COMMUNICATION & STRATEGY * Sales Enablement | Market Research | Objection Handling | Relationship Building * Email Campaigns | Remote Sales Operations | Client Onboarding & Handoff CERTIFICATIONS * Google Digital Marketing & E-commerce Certification * HubSpot Email Marketing Certification * Google SEO Certification