Grace Ayenugba

Hello Home Portfolio I am Grace Ayenugba Executive Virtual Assistant || Social Media Manager || Customer Support Specialist || High-Ticket Sales Closer Work with me Contact About Me Hi, I am Grace Ayenugba, a Skilled Executive Virtual Assistant and a Customer Support Manager with a knack for helping businesses attract clients and increase revenue with lead generation, appointment setting, cold calling, social media management, project management and exceptional customer support Whether it is managing your daily tasks, boosting your social media presence, nurturing customer relationships or closing high-ticket sales, I am here to help you focus on what you do best - growing your business Let’s work together to achieve your business goals My Skills And Expertise Administrative Support: Email management, Calendar Scheduling, Travel Arrangements and Itinerary creation Sales Specialist: Lead generation, cold calling, appointment setting, CRM Management Social Media Management: Copywriting, Community Management, Content Scheduling and Analytics Tracking Customer Support: Providing timely responses, resolving customer inquiries, managing customer databases Project Management: Task delegation & tracking, Familiarity with tools like Trello, Asana and Clickup My Certifications Bsc.Ed Chemistry Tai solarin University of Education My Work Samples Targeted Lead Generation And Outreach I researched potential clients based on industry and relevance Click to view I crafted a personalized Email outreach messages to maximize engagement VIrtual Assistance This sample highlights my ability to plan and organize travel arrangements including flights booking and accomodations Click to view I crafted a detailed travel itinerary Appointment Setting And Follow Up Process This sample showcases my skills in scheduling appointments I crafted a follow up email with clients to ensure smooth communications Delivering Exceptional Customer Experiences This sample demonstrates my ability to manage customer enquiries, resolve issues and ensure customer satisfation My approach is professional, solution-driven and empathetic HIgh Ticket Sales Closing In this sample, I drafted a Sales Proposal for a Digital Marketing Agency based on the client needs and goals My approach to closing deals: I conducted an in-depth discovery calls to identify my client pain points I tailored the sales pitches based on individual needs and goals I utilized active listening and consultative selling techniques I followed up consistently on undecided leads Project Management and Automation This sample demonstrates my ability to manage multiple projects, setting timelines and ensuring team collaborations to meet deadlines This demonstrates how I automated a lead generation process to save time and improve efficiency for a B2B company Some of My Tech Tools asana monday ZOOM slack freshdesk ChatGPT Thank You click to work with me For visiting my portofolio www.linkedin.com/in/grace-ayenugba -Anywhere remotely