Grace Antonnette Vergara

GRACE ANTONNETTE S. VERGARA BSN, RN Juana Osmeña Ext. Gochan Hills Purok 8, Camputhaw Cebu City 6000 Home:- Mobile: - Skype: grace.antonnette.vergara E-mail:- ____________________________________________________________________________ CAREER PROFILE: • • • • • • • • • • • Proven record of reliability and responsibility. Self-motivated with high energy, initiative and focus. Demonstrate attitudes for developing new skills. Skilled communicator, persuasive and adaptable Remain calm and professional throughout critical incidents. Strong analytical skills, capable of assessing conditions and implementing appropriate intervention. Possess special sensitivity to meeting diverse needs in varied situations. Develop rapport with patients, family, staff, physicians and other health care professional. Keen insight into the needs and views of others. Relate well to people from a variety of cultures and socio-economic conditions. Dedicated individual reputation for consistently going beyond what is required. EXPERIENCE: ARCH- Global Services – Cebu City, Philippines July 2018 – Present Claims Analyst (Reinsurance). Evaluate existing insurance policies in order to determine what coverage may be applicable to a claims. Research, detail, and substantiate damage to vehicle and injuries. Evaluate business interruption losses and extra expense claims for businesses. Determine values for settling covered damages. Prepare, document and support the claim on behalf of the insured. Negotiate a settlement with the insurance company on behalf of an insured. Re-open a claim and negotiate for more money if a discrepancy is found after the claim has been settled. QBE GSSC – Cebu City, Philippines July 2014 – July 2018. Claims Negotiator (Motor and Casualty). Evaluate existing insurance policies in order to determine what coverage may be applicable to a claims. Research, detail, and substantiate damage to vehicle and injuries. Evaluate business interruption losses and extra expense claims for businesses.Determine values for settling covered damages. Prepare, document and support the claim on behalf of the insured. Negotiate a settlement with the insurance company on behalf of an insured. Re-open a claim and negotiate for more money if a discrepancy is found after the claim has been settled. Savvy Sherpa Asia Inc. - Cebu City, Philippines June 2011- July 2013 Health Insurance Claims specialist/Representative/Adjuster. Evaluate existing insurance policies in order to determine what coverage may be applicable to a claims.Research, detail, and substantiate damage to buildings and contents and any additional expenses. Evaluate business interruption losses and extra expense claims for businesses.Determine values for settling covered damages. Prepare, document and support the claim on behalf of the insured. Negotiate a settlement with the insurance company on behalf of an insured. Re-open a claim and negotiate for more money if a discrepancy is found after the claim has been settled. Various ESL Language School March 2008- July 2013 Full time/ Part time ESL instructor (man-to-man/online teaching). Work with non-native speakers to help these students learn to speak, read and write in English. Give assessment to student using Standard English assessment tools to better categorize their levels to achieve a well planned curriculum unique for the students' effective and efficient learning. Develop teaching methodologies to fully assist students in the development of their skills. Plan integrated, flexible and concise lessons that aim students' development. Give activities such us: comprehensive tests, role play, real life scenarios and etc. to constantly evaluate students' performance and development. Virtual teaching thru the use of modern technologies to teach and reach out to students who are not able to meet their teacher personally. Doc. A Saberon Medical Clinic and Laboratory January 2009- June 2009 (full-time) June 2009- January 2010 (part- time) Clinic Nurse. Initial assessment of the patient TPR, BP, weighing, patients’ health history, complaints, etc. Assist physician as needed during exams. Assist physician/surgeon in minor operation. Proper documentation and implementation of doctor’s order. Check equipment and supplies, restocking as necessary. Check emergency kit. Patients’ health teaching. Organizing and planning physician’s schedules. Manage day-to-day operations of the Health Care Clinic. Miller Sanitarium Memorial Hospital January- March 2008 Volunteer Nurse. Rotated in all areas of the hospital such as medical ward, surgical ward and the emergency room. Handle at least 5 patient in a day. Responsibilities are medication administration, assisted in changing dressing, patient monitoring, labor watching, total bedside care such as changing linens, bed making, diaper changing and all aspects of nursing care. Also facilitated in admission, discharged and client transfer, and chart notes and proper documentation. Hospital Exposures (Undergraduate OJT experience) June 2004 – March 2007 Sacred Heart Hospital, Vicente Sotto Memorial Medical Center, Cebu City Medical Center, Mandaue District Hospital, Lapu-Lapu District Hospital, Cebu Puericulture and Maternity House. Student Nurse / Clinical Rotations Worked under the supervision of an RN providing bedside care, treatment and clinical documentation for patients on cardiac, pediatric and medical-surgical floors as well as special areas which include emergency, operating, labor and delivery rooms. Handled medication administration, dressing changes, IVs and all other aspects of nursing care. Facilitated admissions, discharges and transfers; prepared chart notes and other documentation; and participated on interdisciplinary team. Key Accomplishments: * Treated an average of 2-3 patients daily. Gained more experience in procedures common in floors. * Fully exposed to maternal and child nursing area of assignment Cebu Puericulture and Maternity House and Talamban Lying-in. conducted research on “ Efficiency of Health Care Services Rendered by Staff Nurses as Perceived by Physically Impaired Clients Confined at Vicente Sotto Memorial Medical Center: Basis for Improved Health Care Delivery” EDUCATION: 2011-Present Masters in Nursing- Psychiatry (MN-MHPN) Cebu Normal University (highly accredited and top notched Nursing school of the region and nationwide)- Cebu City, Philippines- Bachelor of Science in Nursing (BSN) Southwestern University- Cebu City, Philippines. SEMINARS ATTENDED: January 2008 January 2009 February 2009 February 2009 Cebu Chapter) March 2009 July 2011 April 2012 March 2012 August 2012 - Sterility Assurance - Basic ECG Training (Conducted by Philippine National Red Cross Cebu Chapter) - BLS- CPR Training (Conducted by Philippine National Red Cross Cebu Chapter) - Basic ECG Training and Interpretation (Conducted by Philippine National Red Cross - AED Training (Conducted by Philippine National Red Cross Cebu Chapter) - Training Certificate in Data Specialists - Training Certificate in Third Party Adusting (TPA) claims adjusting. - Certificate of Excellence in Medical Terminologies - Certificate in American Dialect Training REFERENCES 1. Edgar Yllanan Team leader UHG- Cebu City Mobile Number: -. Cathy Lee jubelag- Palen Supervisor UHG – Cebu City Mobile Number:-. Monina Miranda Team Leader QBE- GSSC Mobile number: -