Grace Anne Alvarez
Executive Virtual Assistant
Having 8 years of business management experience from sales to operations in different industries
such as Food Manufacturing, Medical, Warehouse and Logistics and Financing, I gained expertise in
Supply Chain in which I have been part of its different phases – innovation, perseverance,
resilience and foundation of legacy.
Contact
Viber
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Experience
Aug 2019 - Nov 2022
Zenarosa Food Corporation l Carmona Cavite, 4116, Philippines
Operations Head
Managed and transformed from commissary to food manufacturing setup, from toll
processing to acquiring machines with 5-year ROI, and from local supplier to
international supplier.
Improved the inventory management, warehouse logistics utilization and supply
utilization for national level.
Maintained necessary accreditation for food safety, occupational and health safety,
and Ammonia and Fire Safety training.
Email
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Address
Blk 1 Lot 4 Wisdom Street
Cityland Subdivion Carmona
Education
Apr 2020 - Nov 2020
Gienic Pty. Ltd. l Victoria Australia
Virtual Assistant - Customer Service Representative
2011
Contributed to strategic planning under sales department.
Handled Email to respond in inquiries and to send in bulk.
Created proposals and quotations to target clients.
Executed the plans that resulted to achieve and to bring big account under Australian
Government – Western Australia Electoral, with average of $900,000 single purchase
order.
Associate in Computer Technology
Saint Michael’s College of Laguna
Skills
Operations Management
Nov 2016 - Aug 2019
Mets Logistics Inc. l Carmona Cavite, 3116 Philippines
Account Executive from Customer Service Representative
Sales B2B and B2C
Handled existing major accounts’, such as Alternative Food Corporation, Pepsi Co.,
Zenarosa Food Corporation, etc., requests, complains and service expansions.
Contributed in improving operations and resolving problems.
Increased sales by bringing new accounts resulted from area mapping, researching and
cold calling.
Managed a service development from scratch to finish.
Helped in collection concerns only if necessary.
Assisted in generating and signing of tailored fit contract.
Business Development
Customer Service
Accounting
Project Management
Multimedia
Office Administration
Trainings
Real Estate VA
Book Keeping
BOSH
Food Safety
Lean Six Sigma
Feb 2015 - Nov 2016
ÆON Credit Service Inc l Mandaluyong, 1550 Philippines
Jr Marketing Officer from Sales Associate
Reference
James Shirreff
Sales Manager, Gienic
Phone: -
Email :
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Felicitas Reyes
Known as Chit Reyes
Former EVP, Mets Logistics Inc
Email :
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