Grace Ann Tesoro

GRACE ANN M. TESORO Blk 17 excess lot Villa Luisa Phase 1 San Agustin 3 Dasmariñas Cavite Cel.No---Objectives: To thrive in a positive working environment wherein my gained knowledge and learned skills can be best utilized and be enhanced. EMPLOYMENT HISTORY JP MORGAN CHASE BANK NA MB Operations Sr Specialist I May 2017 Up to present Main Duties and Responsibilities VOE, HOI, PAYOFF & TITLE ANALYST (MORTGAGE EXPRESS) JP MORGAN CHASE BANK NA MB Operations Sr Specialist I March 2017 up to May 2017 Main Duties and Responsibilities Performance Review Team (HOI/VOE) JP MORGAN CHASE BANK NA MB Operations Sr Specialist I July 16, 2016 up to April 2017 Main Duties and Responsibilities VOE & HOI Specialist (MORTGAGE EXPRESS) JP MORGAN CHASE BANK NA MB Specialist II (Customer Assistance Ops Specialist) Jan. 27, 2014 up to present Main Duties and Responsibilities DOCUMENT PERFECTION & ORDER OUTS Consumer Loan Doc Spec I Risk Ops Department Consumer Direct Loans (May 01, 2012 to Nov. 2013) Main Duties and Responsibilities      Employment Verification Home Owners and insurance Task New Loan Review Passive Income Task Mortgage Insurance Consumer Loan Doc Spec I Risk Ops Department Consumer Direct Loans NKA Prod Quality (VQRS) (Sept. 04 2009 to Apr. 30, 2012) Main Duties and Responsibilities  Audit Loans being processed by underwriter and processor on shore. OA (Operations Associates) LOAN ADMIN (FKA LTDM) DEPARTMENT (Jan. 04, 2008 to Aug. 31, 2009) Main Duties and Responsibilities Index, categorize, analyze and arrange documents to its corresponding folders. BPA (Business Process Associate) May 29, 2006 up to December 2007 AMDATEX CORPORATION FKA (ADEC SOLUTIONS) 4th level Business Center Metropolis Star, Alabang Muntinlupa City Main Duties and Responsibilities Data Control Clerk (DCC) for Data Trace Research Department. Data Entry Department (Entry, Comparer, Quality Assurance) May-2007 to Dec-2007 May-2006 to May-2007 (OJT) Regency Inn Hotel Davao City, Jan.-Feb. 2005 Main Duties and Responsibilities    Housekeeping Department Food and Beverage / Design and Function hall Department Front office Department TRAINING & SEMINARS: JP MORGAN CHASE BANK NA CCI TRAINING DECEMBER 2017 Trainer - Guillermo, Shirley R Training, Watering Services Tita del’s House of Bulalo Restaurant National Road Tagum City Davao Del Norte Jan-Feb. 2004 Personality Development & Customer Services Excellence Aces Tagum College, Tagum City Davao Del Norte October 13, 2004 Personal Enhancement & Leadership Seminar Aces Tagum College, Tagum City Davao Del Norte October 18, 2003 ACHIEVEMENTS: Most Promising Food & Beverage Attendant (S.Y-) Aces Tagum City Davao del Norte March 19, 2004 Davao del Norte Provincial Scholars (DNPGS) S. Y- Supreme Student Council S. Y- (3rd & 4th Councilor) Aces Tagum, Tagum City Davao del Norte Treasurer Hotelier Association & HRM Department S. Y- Aces Tagum City Davao del Norte Leadership Awardees Davao del Norte Provincial S. Y- Organization and Clubs with in JPMC JP Morgan Chase Bank Choral Member and JPMC BAND Member of the EVENTS planning department CA OPS function (prior function) Member of Table Tennis Club JpmChase/Table tennis Player MB department Member of SET & BLD Council (COF) LEAD POC GLEE CLUB (COF) 2018 EDUCATIONAL ATTAINTMENT: Primary Secondary Tertiary Course : Cabarrus Catholic College (March 1999) : Davao National High School (March 2003) : Aces Tagum College (March 2005) Estella College Inc (June-November, 2005) : Hotel & Restaurant Management (Associate) Computer Programming (undergraduate) PERSONAL DATA Nick Name Birth Day Birth Place Age Sex Civil Status Hobbies Skills San Jose Sipalay City, Neg. Occ. Mankilam Tagum City, Davao del Norte Mankilam Tagum City, Davao del Norte Sto. Thomas, Davao del Norte Grace January 27, 1986 San Joaquin, Pasig Metro Manila 31 Female Single Singing, Playing Musical Instruments, Reading, Writing, Watching movies and Korean novels Proficient in MS Word, Excel, and PowerPoint and other basic computer applications. Flower Arrangement, table napkin folding, skirting and Catering. CHARACTER REFERENCES: Jomark Camacho Self Employed GRD PR operations head US Line- Joevilyn Lucero IT Specialist I RingCentral Starmall Shaw BLVD Ortigas Pasig- Yuan Valenzuela Business Development Manager Manpower for advertising services agency and trading inc. Manila, Philippines- I hereby certify that the above information is true and correct to the best of my knowledge and belief. _______________________ GRACE ANN M. TESORO