Grace Ahonya Yusuf

Education Bachelor of Banking and Finance Federal University, Makurdi, Benue State 2012 - 2016 Pursuing this field helped me acquire comprehensive knowledge in financial management, banking operations, investment strategies, and economic principles. I developed skills in financial analysis, corporate finance, and quantitative methods, preparing me for a Yusuf Grace successful career in the financial industry. West African School Certificate Zika's Destiny International School, Kaduna 2005 - 2011 Customer Service Representative Experience Contact Affiliate Marketing Member PWAN Group --10, Family estate Abraham Adesanya Lekki Lagos. 2023 Successfully managed client inquiries and provided customized real estate solutions. Earned commissions on sales by identifying opportunities for revenue growth through detailed analysis of customer sales data. Admission and Visa Guidance Officer MCIS INTERNATIONAL LTD, Yaba, Lagos Responded to inquiries and provided solutions to applicants. Communicated with domestic and international applicants about the status of admission applications. Reviewed applications for eligibility and qualifications. About Me Expert in customer delivering service customized 2022 - 2023 top-notch by solutions. providing Skilled in resolving issues, multitasking, and communication to ensure customer satisfaction. Skills Asset Allocation Creativity Corporate Finance Customer Service Representative FARM CITY LIMITED, Admiralty Way, Lagos 2020 - 2022 I managed customer accounts and resolved financial queries. I reduced outstanding receivables by following up on overdue invoices. I built and maintained strong customer relationships. Sobees Supermarket Meadow Hall Way, Ikate, Lagos 2018 - 2019 I maintained accurate records of customer interactions and transactions. I assisted in resolving customer issues and ensured prompt follow-up on inquiries. I established strong relationships with clients and facilitated access to various services. Negotiation Critical Thinking Communication Skills Training: Diploma in Computer Blinks Computers, Egbeda 2019 - 2020