Gourav Garg- Leagate Street, Brampton
Summary
Results-driven and detail-oriented Software Tester with 4-5 years of experience in quality assurance and testing.
Skilled in designing and executing comprehensive test plans, identifying and reporting software defects, and ensuring
high-quality software releases. Seeking a challenging position in a dynamic organization where I can contribute my
expertise in ensuring software reliability and customer satisfaction.
Experience
Senior Software Tester
SIGEA SOLUTIONS • Patiala, Punjab
12/2020 - 12/2022
Conducted comprehensive testing of various software applications, ensuring adherence to quality standards and
specifications.
Developed and executed test cases, test scripts, and test scenarios based on functional requirements and user
stories.
Performed regression testing to identify and verify software defects in different iterations and releases.
Collaborated closely with development teams to understand software requirements and resolve any identified
issues.
Documented and tracked software defects using defect tracking systems, ensuring proper prioritization and
resolution.
Participated in team meetings, providing valuable input to improve software quality and overall product
performance.
Conducted performance testing to assess the scalability and responsiveness of software applications.
Prepared comprehensive test reports, summarizing test findings, and providing recommendations for
improvement
Software Quality Assurance
WEBSTER TECHNOLOGIES • Patiala, Punjab
08/2020 - 11/2022
Develop and implement quality control processes to ensure compliance with industry standards and regulations.
Conduct regular inspections and audits to evaluate product/service quality, identifying and documenting nonconformances.
Collaborate with cross-functional teams to investigate quality issues, perform root cause analysis, and
implement corrective actions.
Create and maintain quality documentation, including standard operating procedures (SOPs), work instructions,
and quality manuals.
Monitor and analyze quality metrics to identify trends, patterns, and opportunities for improvement.
Train employees on quality standards, procedures, and best practices.Participate in supplier evaluations and
audits to ensure compliance with quality requirements.
Support customer complaints investigations and implement measures to prevent recurrence.
Participate in continuous improvement initiatives, leading projects to enhance quality processes and reduce
defects.
Ominous Solutions
PHP Web Developer • Mohali, Chandigarh
06/2019 - 08/2020
Offered strong customer service skills, designing web applications, handling new projects, keeping customers
satisfied, improve communication skills.
Provide innovative and effective solutions for complex problems, utilizing my expertise in darkness
manipulation, cryptic analysis, and unconventional strategies.
Skills
Test Planning and Execution, Test Case Development, Defect Tracking and Management, Regression Testing, Automated
Testing, Performance Testing, Agile Methodology, Software Development Life Cycle, Testing tools, Problem Solving,
Communication skills, Attention to detail, Microsoft Office, Functional Testing, System Testing, Bug Reporting and
Management, Basic knowledge of Programming Languages
Education
Diploma in Cloud Computing
Loyalist College • Toronto, ON
12/2024
Masters of Science in Information Technology
Punjabi University Patiala • Patiala, Punjab
Graduated with -- 8.9+ CGPA
08/2020
Bachelor of Science in Computer Application
Punjabi University Patiala • Patiala, Punjab
Majored in Computer Software and Languages
06/2017
Languages
Hindi, English, Punjabi, French
Certificates
Certificate in French Language, CPR Certified, Smart Serve Certification, Lean Six Sigma White belt, Six Sigma Yellow
Belt
