Gospel Lim

Gospel D. Lim To secure a promising job in your company applying my acquired knowledge and skills that offers a good opportunity for growth. ❖ B1 L3 Talavera St. Vista Verde Village, Cainta, Rizal 1900 ❖- ❖- Skills ❖ Able to collaborate interdepartmentally to manage and provide customer needs. ❖ Able to adapt to a fast-paced environment with an accurate and appropriate response. ❖ Excellent written & verbal communications skills. ❖ Proficient user of Salesforce CRM and highly familiar with equivalent & relevant sales tools and functions for Account Management, Inside Sales & Business Development. Experience MARCH 2020 – SEPTEMBER 2020 ENSHORED, INC. | Ortigas Center, Pasig City, PH - Sales & Business Development Manager ● Responsible for turning leads into qualified opportunities to increase the sales and revenue of the company. ● Build a strong working relationship with customers to increase the potential business opportunities. ● Understand our strategic direction and initiatives and collaborate with operations, client relations and marketing for team alignment and support. ● Maintain potential customer accounts to generate new income and achieve the sales targets. ● Implement business development initiatives to achieve sales objectives and profitability. ● Develop new prospects through referrals, networking, online research, and outbound calls. ● Prepare sales presentations, business proposals, marketing documentations and other administrative duties. ● Research and update the contact details of potential customers in customer databases or CRM. OCTOBER 2019 - MARCH 2020 ELB | Ortigas Center, Pasig City, PH – Sales Development Representative Supports the company’s efforts in growing its services to school districts, higher education, and enterprises throughout the United States. Responsible for developing and driving new business and new business opportunities. Use email and phone communication to establish and build relationships with potential customers and set meetings for the company's sales team. Operates out of the company's regional office and reports directly to the Regional Sales Manager. Collaboratively working with the Business Development team and Project Management. APRIL 2018 - SEPTEMBER 2019 TELETECH | BGC, Taguig, PH - Digital Marketing Specialist Google Ads Certified. Acted as a dedicated online marketing specialist that helped SMB businesses from the United States and Canada develop an advertising campaign based on their marketing goal. Provided tailor-fit online solutions based on the outcome of Business Needs Analysis and get to step by step expectations on how to reach ROI. Maintain up to date knowledge on list of accounts or businesses and perform several Advertising Reviews to provide strategic figures on business owners on how to maintain or improve campaign's performance. Builds a strong pipeline to meet monthly set revenues assigned per bucket. April 2017 - March 2018 SERVICESOURCE, BGC, Taguig, PH - Software Sales Renewal Rep Worked under VMware Licensing. Communicate with hundreds and thousands of different channel partners who will have their licensing contracts to expire. Maintaining up to date knowledge on a quarterly basis based on Business SLA using assigned CRM on when a certain contract will renew. Worked on weekly and monthly forecasting to have a full view on the current trend of revenue and to be able to meet assigned quarterly quota on a dedicated territory. March 2014 - March 2017 CONCENTRIX (Synnex Canada), Pasig, PH - Inside Sales Team Lead Lead both SMB and enterprise team, ensure that the team meets organization and company goals. Train, Develop, Motivate agents and ensure that they hit their personal, professional and company goals. Develop business leads, establishing relationships and closing deals. Understand, update, and maintain contracts, forecasting future income. Worked on multiple SMB businesses on a territorial level. Mostly worked in the West Part of Canada. Tasked to perform profiling of businesses to identify IT products specialization and assertively give updates on specials and promotions on an IT distribution level. Tasked to assist end to end sales life cycle from sales pursuit to purchase order. Quotes provision and maintains professional follow-ups on big deals or bids in a timely manner. Worked on a monthly revenue target based on the accumulated revenue of the assigned territory computed on YoY revenue and margins. November 2011 - February 2014 RESULTS COMPANIES, Pasig, PH - Telesales Representative Functioned as an Inbound Telesales Agent who helps US customers who are actively searching for phone subscriptions or recommendations under Sprint Phone provider. Assigned to both consumer and business split. Tasked to receive incoming queries and assist customers consultatively to deliver tailor-fit recommendations based on their needs. Required to meet QA parameters to establish good long-term customer relationships with existing clients and tasked to perform a tested sales approach to new and incoming clients to gain more business. October 2010 - October 2011 NORTHSTAR SOLUTIONS INC, Pasig, PH - Outbound Sales Representative Functioned as an Outbound Sales Representative for a Publications Campaign offering free magazine subscriptions to different offices on several markets. Tasked to meet the required number of outbound calls and sales quota monthly. Education JUNE 2007 - MARCH 2014 | Polytechnic University of the Philippines, Sta. Mesa, Manila - BS Major in Marketing Management JUNE 2003- MARCH 2007 | Our Lady of Perpetual Succor College, Marikina City Secondary | High School