Gordon Condon

Gordon Condon

Software sales, Customer Service and Account Management.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
33 years old
Location:
Lucan, Dublin, Ireland
Experience:
18 years
WORK EXPERIENCE ACCOUNT EXECUTIVE CAR GURUS | DUBLIN M AY 2 0 2 4 - O C T 2 0 2 4 • Excelled in high-velocity sales environment, focusing on new dealer acquisition and logo generation. • Consistently surpassed key performance indicators (KPIs) through diligent tracking and performance optimization. • Achieved all ramp-up targets within designated timelines, demonstrating rapid proficiency and growth. • Led the team with the highest number of quality calls, maintaining top call performance for two consecutive months. GORDON CONDON SOFTWARE SALES PROFESSIONAL--Willsbrook Crescent, Lucan, Ireland • Specialized in total Greenfield prospecting, effectively identifying and engaging untapped market opportunities. ACCOUNT EXECUTIVE SOLARWINDS | DUBLIN JUN 2022 - FEB 2024 ▪ Increased channel adoption of ITSM solutions by 300%, resulting in a significant boost in deal size and quantity. ▪ Secured the largest new logo wins in Service Desk history for Italy, Germany, Ireland, and the UK for EMEA ITSM. ▪ Achieved 174% of quota in the first targeted live quarter within the region. ABOUT ME As a highly motivated and resultsoriented sales professional, I bring over five years of experience in exceeding targets and cultivating strong customer relationships. My background includes a successful 12-year career in the hospitality industry, where I honed leadership skills through six years of management experience. I have a proven track record in managing complex sales cycles, negotiating deals, and driving channel adoption. I am seeking a challenging sales role where I can leverage my leadership ▪ Identified as a top performer within ITSM EMEA and presented key deals to channel partners for training purposes. ▪ Managed and onboarded two SDRs, maximizing their output through efficient resource allocation. ▪ Successfully closed all ITSM projects by leveraging negotiation skills, building strong customer relationships, and demonstrating a deep understanding of their needs. ▪ Delivered comprehensive system demos, highlighting both technical aspects and business benefits. ▪ Managed and nurtured leads and pipelines to consistently meet sales targets. ▪ Handled RFPs throughout the entire process, ensuring smooth execution. ▪ Provided onboarding and ongoing support to new channel partners, accelerating their adoption of ITSM solutions. capabilities and further develop my MID MARKET ACCOUNT MANAGER career. D E L L T E C H N O LO G I E S U K- N I | D U B L I N M A R 2 0 2 0 - M AY 2 0 2 2 E D U C AT I O N ▪ Consistently exceeded sales targets, achieving on average of double the historic quota within my book of business. D I P LO M A O F E D U C AT I O N B U S I N E S S I N N OVAT I O N & D I G I TA L T R A N S F O R M AT I O N . ▪ Established trusted advisor relationships with clients, identifying pain points and T E C H N O LO G I C A L ▪ Navigated challenging market conditions, including frozen budgets and extended proposing tailored solutions for expanded business lines and cross-selling opportunities within the Dell portfolio. UNIVERSITY | DUBLIN lead times, to exceed customer expectations and maintain high levels of 2021 satisfaction. ▪ Focused on emerging technologies like cloud, AI, VR, blockchain, and contemporary management styles. ▪ Gained expertise in emotional intelligence and its practical application within business structures. H I G H E R N AT I O N A L C E RT I F I C AT E D U N B OY N E C O L L E G E | M E AT H 2012 ▪ Demonstrated strong channel compliance and extensive knowledge of Dell's product portfolio, including SaaS, subscription models, and cloud-based services. ▪ Optimized account mapping with channel partners to facilitate effective crossLOB selling. ▪ Achieved a largest quarter attainment of 278%, resulting in the team overachieving against roll-up numbers. ▪ Full Stack and Full Sales cycle sales managment from prospecting to closing of exsisting customer. ▪ Leveraged exsisting relationships to foster new and strenghten exsisting line of business stakeholders. ▪ Built trusted client relationships, identifying pain points and solutions ▪ Managed €5K-€500K clients with channel compliance and Dell expertise Pre-University Business and Marketing LINK Linkedin: https://ie.linkedin.com/in/gordonco ndon SKILLS Sales Closing Negotiation Onboarding Compassion Management Relationship Building Training Performance Review AI, Crypto and Blockchain
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