Gopinath Raju

Contact 270, 5TH STREET, S.A COLONY, SHARMA NAGAR, VYASARPADI, CHENNAI - 600039, TAMILNADU, INDIA- (Mobile)-n www.linkedin.com/in/gopinathraju-0bba9a2b (LinkedIn) Top Skills Shipping Export Gopinath Raju Operations Incharge at Seagull Logistic Services LLC Muscat Summary Experienced Operations Supervisor with a demonstrated history of working in the logistics and supply chain industry. Skilled in Freight, Freight Forwarding, Import Logistics, Logistics Management, and Export. Strong operations professional with a Master of Business Administration (M.B.A.) focused in Finance, General from University of Madras. Freight Experience Seagull Logistic Services LLC Operations Incharge December 2017 - Present (3 years 2 months) Muscat Governorate, Oman 1. Handling ocean export operation. Coordinate with customers, shipping lines, vessel agents, vendors and overseas agents. 2. Quote to free hand businesses and Global RFQ, send sales leads to obtain new business. 3. Handling sea freight import operation starts from shipment arrival to delivery of cargo to the customer’s doorstep. 4. Liaise with inter departments for day to day operation activities. 5. Preparing the final invoice for the customers in accordance with the agreed tariff or special quotation. 6. Coordinate with higher management and/or overseas agents for any queries and get clarified then and there, same has been updated in our SOP. CMA CGM SHARED SERVICE CENTRE SR.EXECUTIVE December 2013 - December 2017 (4 years 1 month) Responsible for handling HO Documentation Process like Economic Sanctions for Restricted countries, Distributing Blank Forms to Global agencies, Lost OBL, COD (Change of Destination), Missing MRN, US EDI ISF5, AMS (Automated Manifest System), Shipping Instruction Chasing, US Export Filing and Vessel Departure Schedule updates Page 1 of 4 Efficiently preparing checklist for documentation, dispatch, EP copy entry in visual package; responsible for handling of import/Emport documentation and custom clearance. Processing of Documents for Customs House. Taking Care right from Vessel Schedule Follow Up till Job order is completed. Handling Port Operations & Liaisoning with Customs Officials, Handling Customs Clearance. Assisting Importer for Duty Payment. Transport Arrangement for Delivery of Goods. Instrumental in sending status report to the party as per requirements, auditing & rechecking BL draft before mailing to parties. Handling factory stuffing permission after shipment amendment and other supporting documents. Managing Inventory ensuring uninterrupted supplies with minimum tied up capital and monitoring all dispatch documents ensuring timely delivery, cost effectively. MAERSK GLOBAL SERVICE CENTRE Process Expert November 2008 - December 2013 (5 years 2 months) CHENNAI Responsible for creation of vessel schedules for Nam (North America), Mea (Middle East) and EME (Eastern-Med) and other locations. Diligently involved in operational reports such as vessel arrival report, vessel departure report and lift reports while also handled the export documentation process like preparing the bill of lading, Haulage orders, delivery notes, cargo releases etc., Devised operational strategies for quality function by carrying out long term and short term quality planning in line with the organizational requirements ensured proper facilities across the units for smooth operations. Page 2 of 4 Rendered services to enable smooth flow of operations. Identified scope for process enhancements for improved services & facilities. Entrusted with the task of managing daily operations, administering various issues and queries and providing solutions for them. Developed and maintained healthy and cooperative working environment within organization by assisting and coordinating with others time to time to ensure smooth flow of business operations ICICI HOME FINANCE EXECUTIVE November 2006 - November 2008 (2 years 1 month) CHENNAI Analyzed customer needs, accordingly provided customized banking solutions and beneficial suggestions to them to ensure maximum customer satisfaction for referral and repeat business. Interacted with customers to obtain feedback regarding products utilities and maintaining cordial relations with customers to sustain profitability of the business. Handled overall bank operations extending priority banking services and interfacing with various cross functional teams, department heads and managers to ensure smooth various operations across key business parameters Implemented process improvement initiatives to ensure smooth flow of transactions in accordance with the procedures and agreed standards. Devised and implemented policies/procedures for overall development of the bank as well as reducing overall costs to the bank through various measures. Ensured better branch operations and provided consistency in delivering service and excelling bench marked service levels while ensuring adherence to RBI Norms. NINE STARS EXECUTIVE July 2005 - October 2006 (1 year 4 months) Page 3 of 4 CHENNAI Data conversion Process through E-Publishing. Conversion of old hard copies of data into soft copies Achieving the weekly targets with the quality of 99.99%. Education University of Madras Master of Business Administration (M.B.A.), Finance, General · (2007 - 2009) University of Madras Bachelor of Business Administration (B.B.A.), Business Administration and Management, General · (2002 - 2005) Page 4 of 4